Restaurant Server

Sage Hospitality; Breckenridge (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the team at a premier modern hotel in Breckenridge as a Restaurant Server. You'll provide exceptional dining experiences for our guests, ensuring top-notch service in a vibrant mountain setting. The ideal candidate is passionate about hospitality, enjoys working in a dynamic environment, and is eager to contribute to our well-being-driven culture. Experience in restaurant operations would be beneficial, as you engage with customers and manage their dining needs effectively.

Benefits

Medical, dental, & vision insurance

Health savings and flexible spending accounts

Paid time off for vacation, sick time, and holidays

401(k) program with employer matching

Tuition Reimbursement

Discounts on Hotels, Restaurants, and more

Qualifications

• Minimum 3 months prior experience in similar role.
• Ability to handle multiple tasks and communicate effectively.
• Must be able to lift up to 50 lbs.

Responsibilities

• Greet guests and take food and drink orders.
• Ensure cleanliness of the restaurant and service area.
• Provide timely and attentive service throughout the dining experience.

Skills

Customer service principles

Cash handling procedures

Fluent in English

Education

High school education or equivalent

Job description

Why us?

Posting Rate: $11.79 per hour, plus tips Applications will remain open until May 31, 2025 or until the position is filled. Hotel Alpenrock is seeking Restaurant Servers to join us in Breckenridge!This is in a superior location, modern lifestyle hotel with mountain personality that sits immediately adjacent to the slopes of Peak 9 base area in Breckenridge. Don't miss out on this opportunity to bring our Sage lifestyle to the mountains of Colorado!Beyond the comforts of our accommodations, Breckenridge beckons with its world-class skiing, hiking trails, and vibrant cultural scene. Allow our concierge team to curate your perfect mountain adventure, from arranging ski passes to recommending scenic drives and local attractions. Discover a new standard of luxury at our property, where every detail is designed to elevate your stay and create unforgettable memories in the heart of the Rockies.Sage’s vision is to be recognized by our customers as the best in our business by ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!We are fully loaded with perks. Take a look at some of them below: ️ Medical, dental, & vision insurance️ Health savings and flexible spending accounts️ Basic Life and AD&D insurance️ Paid time off for vacation, sick time, and holidays️ Eligible to participate in the Company’s 401(k) program with employer matching️ Employee Assistance Program️ Tuition Reimbursement️ Great discounts on Hotels, Restaurants, and much more.

Job Overview

Under general supervision, provides prompt and courteous food service to restaurant customers.

Responsibilities

• Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
• Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
• Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
• Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
• Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
• Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
• Presents a clean and professional appearance at all times.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
• Must know standard cash-handling procedures.
• Must be fluent in oral and written English.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
• Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
• Continuous standing -during preparation, during service hours or during expediting.
• Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
• Must have excellent vision to see that product is prepared appropriately.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

Benefits

️ Medical, dental, & vision insurance️ Health savings and flexible spending accounts️ Basic Life and AD&D insurance️ Paid time off for vacation, sick time, and holidays️ Eligible to participate in the Company’s 401(k) program with employer matching️ Employee Assistance Program️ Tuition Reimbursement️ Great discounts on Hotels, restaurants and more!

SalaryUSD $11.79 - USD $11.79 /Hr.