Restaurant Server

Huddle House; Arab (AL); On-site; USD 20,000 - 30,000; Full time

Job summary

A leading restaurant chain is seeking a Restaurant Server to provide excellent customer service and food service. Responsibilities include taking orders, delivering food, and maintaining cleanliness. Ideal candidates will have a positive attitude and previous restaurant experience.

Qualifications

• Previous restaurant experience preferred.
• Excellent customer service skills.

Responsibilities

• Greet customers and take orders.
• Deliver food promptly and handle payments.
• Maintain cleanliness of assigned section.

Skills

Customer Service

Communication

Job description

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HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our company purpose reflects this unique element of the Huddle House dining experience:

Bringing friends and families together over delicious food served from the heart.

At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” Huddle House is the place where the guest is the boss. We’re giving families across America a place that provides exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat, and laugh with family and friends, we tell guests: “Get comfortable… this is YOUR HOUSE and YOUR KITCHEN.”

Job Summary

The Restaurant Server oversees the day-to-day operation of first-class customer service and food service in the restaurant. Responsibilities include properly receiving food orders, conveying them to the kitchen staff, prompt food delivery, and maintaining cleanliness of the assigned section. The role requires providing excellent customer service at all times and being a strong team player for our franchise partner.

Responsibilities

• Report to work on time, dressed in a clean and complete proper uniform
• Greet all customers with a smile and a verbal greeting: “Good Morning” or “Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders at the table
• Use proper abbreviations and submit tickets to the kitchen
• Deliver food promptly when ready
• Handle payments, account for all tickets, credit card receipts, and ensure all tickets are closed before shift end
• Complete the position checklist, stock, and prepare the unit for the next shift
• Perform all prep and cleaning duties as assigned, including bussing tables, sweeping, mopping, cleaning bathrooms and walls
• Report concerns immediately to the manager, especially safety issues and customer complaints
• Know the menu, daily features, juices, add-ons, and desserts to suggestively sell
• Follow the Huddle House steps of service to maximize shift sales

Qualifications

• Excellent customer service skills
• Effective communication with restaurant staff
• Previous restaurant experience preferred
• “Can do” attitude and willingness to work during scheduled hours

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions are made by franchise management. For employment inquiries, contact the franchise location directly.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants

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