Restaurant & Retail Associate - Palace Hotel

Ghirardelli Chocolate Company; San Francisco (CA); On-site; USD 26,947,233 - 27,552,000; Part time

Benefits offered by this job

Free Sundae or Shake on Every Shift

Quarterly Bonus Opportunity

50% Employee Discount

Job summary

Ghirardelli Chocolate Company is hiring a Restaurant & Retail Associate for its San Francisco location. This part-time role includes providing excellent guest service while performing all restaurant and retail duties, including merchandising and cash handling.

The ideal candidate should be energetic, reliable, and able to work weekends and nights. Benefits include starting pay of $19.61 plus tips, holiday pay, and a 50% employee discount.

Qualifications

• Must be 18 years old.
• Previous retail experience is desirable.
• Ability to work with a diverse team and manage time effectively.

Responsibilities

• Provide exceptional guest service.
• Maintain cleanliness and organization of sales floor.
• Assemble retail items per recipe guidelines.
• Handle cash and credit card processing.
• Replenish stock and maintain guest satisfaction.

Skills

Customer Service

Reliable

Strong Work Ethic

Basic Math Skills

Education

High School Diploma

Job description

## Restaurant & Retail Associate - Palace HotelApplyremote type: Onsitelocations: San Francisco, Californiatime type: Part timeposted on: Posted 2 Days Agojob requisition id: JR102615**WHO WE ARE** At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to *Making Life A Bite Better* inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.**Job Summary****\*\*Immediate openings, ability to start in days!!\*\*****Starting Pay – $19.61 + Tips!****Holiday Pay – 1.5x pay for worked holidays!****Free Sundae or shake on every Shift!!****Employee Discount – 50% off everything!****Quarterly Bonus opportunity!!****Store Hours – Monday - Sunday 10:00am - 10:00pm****Shifts could be up to 2 hours before/after store hours for prep/cleaning.****Restaurant/Retail Associate – this position will perform all restaurant and retail duties.**Ghirardelli's employees are the face of our company. They set us apart from other retailers.Join us today!This position will perform both restaurant and retail duties. Merchandise, stock, and provide excellent guest service while selling our Premium Chocolate line. Previous retail experience is desirable for this position. Must be High Energy, Reliable, have a Strong Work Ethic, be able to work all shifts including Nights and Weekends.**Scope of Responsibilities*** Provide exceptional Guest service* Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices* Assemble various proprietary retail items per the Recipe Guidelines* Maintain adequate supply of all retail product both on the sales floor and in back stock* Ensure all product is appropriately priced and signed per Company Guidelines* Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display* Maintain detailed knowledge of all products, pricing, and Company History* Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities* Gift-wrap as needed items for sale per Company Guidelines and Standards* Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition* Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.* Maintain the stockroom in a clean and orderly fashion* Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager* Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition* Properly Set Up, Maintain, and Break Down Fountain Area* Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste* Maintain the proper level and all required ice cream flavors* Keep knowledge level current of all fountain products and their required preparation* Work as a "Topper" or "Scooper" as needed* Perform "Semi-Table Service" function as part of overall Guest Satisfaction* Maintain all Candy Making equipment and supplies in good working order, and know all recipes**Specific Knowledge and Skills:*** Basic math computation skills* Strong oral and written communication skills* Ability to work with little or no supervision* Ability to work with a diverse work team and meet adversity with professionalism* Ability to manage time effectively* Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service* Ability to operate a dishwashing machine**Education and Work Experience:*** Must be 18 years old* High school diploma preferred*Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.*