Restaurant Performance Standards Assessor

Raising Cane's; Sacramento (CA); On-site; USD 87,000 - 95,000; Full time

Benefits offered by this job

Incentive pay

Medical benefits

401(k) plan

Paid time off & parental leave

Job summary

Raising Cane’s Chicken Fingers in Sacramento seeks a Restaurant Performance Standards Assessor to conduct on-site evaluations ensuring food safety, cleanliness, customer experience, and brand protection. You will review Box Combo components and communicate results to field leaders and teams.

Travel up to 75% is required. The role demands strong analytical, written and interpersonal skills, the ability to lead audits, and a proactive mindset to drive continuous improvement in fast-paced kitchen

Qualifications

• 5+ years in restaurant leadership or quality assurance
• Expert-level understanding of restaurant standards and food safety
• Strong analytical, written, verbal, and interpersonal skills
• Detail-oriented and organized
• Ability to work independently and with teams

Responsibilities

• Conduct comprehensive evaluations of restaurant performance against food safety and company standards
• Perform detailed food quality checks including tasting all Box Combo components
• Conduct performance-based assessments that ensure proper safety and sanitation practices
• Manage RPS assessments and related tasks to ensure visibility into operations
• Deliver timely, professional communication of evaluation results to field leaders and support teams
• Coach operators on identified issues and ensure non-standard items are corrected and re-evaluated

Skills

Restaurant leadership

Quality assurance

Analytical skills

Communication

Detail-oriented

Tools

Microsoft Excel

Outlook

Word

Job description

Restaurant Performance Standards Assessor

• Full-time
• Salary Type: Salary
• Department Group: Support Office
• Department: Restaurant Excellence

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

The Restaurant Performance Standards (RPS) Assessor is responsible for conducting comprehensive, on-site evaluations to help Restaurants maintain the highest standards of food safety, cleanliness, customer experience, and brand protection. This includes tasting and assessing all components of the Box Combo meal to ensure quality and consistency. The RPS Assessor also communicates results clearly to multiple teams across the organization, helping drive continuous improvement and operational excellence.

Your Impact and Responsibilities:

• Conduct comprehensive evaluations of Restaurant performance against food safety and company standards
• Perform detailed food quality checks including tasting all Box Combo components (chicken, fries, toast, coleslaw, sauce, drinks)
• Conduct performance-based assessments that ensure proper safety and sanitation practices
• Manage RPS assessments and RSO-related tasks to ensure randomization and maximize visibility into Restaurant operations
• Deliver timely, professional communication of evaluation results to field leaders and support teams
• Coach operators on identified issues and ensure non-standard items are corrected and re-evaluated to meet company standards

Required Qualifications:

• 5 years’ experience in Restaurant leadership or quality assurance, or 2+ years as a Raising Cane’s Assistant Restaurant Leader
• Expert-level understanding of restaurant standards and food/sanitation best practices
• Strong analytical, written, verbal, and interpersonal skills
• Detail-oriented, organized, and flexible for effective task management
• Ability to work effectively and efficiently both independently and collaboratively

Preferred Qualifications:

• Additional food safety or quality certifications (e.g., HACCP, SQF)
• Experience in quick service restaurants or casual dining
• Knowledge of food code regulations, auditing practices, and related evaluation tools
• Proficiency in Microsoft Excel, Outlook, and Word

All your information will be kept confidential according to EEO guidelines.

Essential Functions:

This position requires the ability to travel by vehicle or airplane up to 75% of the time. Flexibility to work a variety of shifts, including days, evenings, and weekends. Candidates must be able to routinely taste food products containing meat, dairy, sugar, and gluten. Work will be conducted in a fast-paced commercial kitchen environment with regular exposure to raw chicken, dairy products, eggs, flour citrus, and oil. Candidates must be able to stand and move for extended periods and perform physical tasks such as lifting up to 40 pounds, kneeling, bending, stooping, and navigating stairs as needed to support daily operations.

Starting from $87,000 - $95,000 annually plus incentive

• The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.