Restaurant Ops Lead: Team Coaching & Guest Experience

Papa John's International , Inc.; Louisville (KY); On-site; USD 45,000 - 60,000; Full time

Job summary

Papa John's International, Inc. is seeking an Assistant General Manager in Louisville, KY. This role requires strong leadership skills to mentor the team and ensure operations run smoothly in a busy restaurant setting. You will be responsible for managing kitchen shifts, improving customer satisfaction, and overseeing business aspects like labor costs and inventory. Ideal candidates will have restaurant management experience, a positive demeanor, and a high school diploma. Join us to work in an energetic environment where you will make an impact every day.

Qualifications

• Previous shift lead or restaurant management experience is a huge plus.
• Expert communicator who can manage cash and scheduling efficiently.
• Positive, adaptable leader ready to inspire the team every day.

Responsibilities

• Lead kitchen shifts confidently, ensuring smooth station operations.
• Mentor the team through real-time coaching and feedback.
• Address customer needs and provide top-notch service.
• Assist in managing labor costs, food waste, and inventory.
• Maintain a safe and spotless restaurant environment.

Skills

Leadership

Communication

Cash management

Scheduling

Education

HS Diploma/GED

Food Service Certification (like Serv-Safe)

Job description

Papa John's International, Inc. is seeking an Assistant General Manager in Louisville, KY. This role requires strong leadership skills to mentor the team and ensure operations run smoothly in a busy restaurant setting. You will be responsible for managing kitchen shifts, improving customer satisfaction, and overseeing business aspects like labor costs and inventory. Ideal candidates will have restaurant management experience, a positive demeanor, and a high school diploma. Join us to work in an energetic environment where you will make an impact every day.