Restaurant Ops Lead: Pancake Team & Guest Service

IHOP 3413 El Paso; El Paso (TX); On-site; USD 45,000 - 58,000; Full time

Job summary

IHOP 3413 El Paso in El Paso, TX is seeking a Restaurant Assistant Manager to lead a busy kitchen and front-of-house team. You will model exceptional service, organize shifts, and ensure guests receive a warm, pancake-filled dining experience.

You’ll kick off with a team huddle, supervise the sizzling griddles, and coordinate the flow during lunch and dinner rushes. Your leadership will drive performance reviews, training, and a positive work atmosphere that keeps guests returning.

Qualifications

• High school diploma or equivalent is required.
• 2+ years of related experience and/or training required.
• Certification through IHOP training courses preferred.

Responsibilities

• Lead a team during a busy service, coordinating front-of-house and kitchen operations.
• Kick off with a team huddle to set the tone for service and guest experience.
• Supervise shifts, ensure quality, cleanliness, and efficiency during lunch and dinner rushes.
• Review daily performance, recognize staff, and plan for continuous improvement.

Education

High school diploma or equivalent

2+ years of related experience and/or training

Tools

Certification through IHOP training courses

Job description

IHOP 3413 El Paso in El Paso, TX is seeking a Restaurant Assistant Manager to lead a busy kitchen and front-of-house team. You will model exceptional service, organize shifts, and ensure guests receive a warm, pancake-filled dining experience.

You’ll kick off with a team huddle, supervise the sizzling griddles, and coordinate the flow during lunch and dinner rushes. Your leadership will drive performance reviews, training, and a positive work atmosphere that keeps guests returning.