Restaurant Operations & Team Lead

Cdacasino; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

The Red Tail Assistant Manager at Coeur d'Alene Casino Resort & Hotel in Worley, ID, assists the Red Tail Venue Manager in daily restaurant operations and staff supervision, promoting hot, fresh, and tasty food and exceptional guest service.

The role requires a high school diploma, 21+ years old, 3 years in a full-service restaurant/bar, 2 years supervisory experience, ServSafe certifications, and proficiency with computer systems, Word and Excel.

Qualifications

• High school diploma or equivalent required.
• Must be 21 years of age or older.
• Three years previous experience in a full-service restaurant/bar environment required; Five years preferred.
• Two years of supervisory experience in full-service restaurant/bar environment preferred.
• Alcohol ServSafe and Food ServSafe certifications required.
• If certifications have expired, must pass both classes within two weeks of hire.

Responsibilities

• Supervise restaurant outlet by organizing and directing worker training programs, resolving personnel problems, creating schedules, coaching employees and evaluating employee performance.
• Interviewing and hiring staff.
• Work in any and all restaurant positions as necessary to alleviate labor shortages including obtaining a food outlet bank and cashiering as necessary.
• Remain on restaurant floor throughout shift and assist as required to ensure smooth operation.
• Monitor compliance with health and fire regulations regarding food preparation and serving.
• Monitor food product to ensure guest satisfaction.
• Monitor payroll to ensure accuracy.
• Investigate and resolve complaints regarding food quality and service.
• Complete accurate daily reports at end of each shift.
• Ensure food outlet compliance with all Idaho State, county, local, and tribal liquor laws.
• Correct ticket mistakes in the POS system.
• Other area, projects and duties as assigned.

Skills

Teamwork

Conflict management

Multitasking

Organization

Verbal and written communication

Problem solving

Cashiering

POS system

Food safety knowledge

Education

High school diploma or equivalent

Driver's license

ServSafe (Alcohol) certification

ServSafe (Food) certification

Tools

Microsoft Word

Microsoft Excel

Computer systems

Job description

The Red Tail Assistant Manager at Coeur d'Alene Casino Resort & Hotel in Worley, ID, assists the Red Tail Venue Manager in daily restaurant operations and staff supervision, promoting hot, fresh, and tasty food and exceptional guest service.

The role requires a high school diploma, 21+ years old, 3 years in a full-service restaurant/bar, 2 years supervisory experience, ServSafe certifications, and proficiency with computer systems, Word and Excel.