Restaurant Operations Supervisor: Lead, Train & Elevate Service

Pac-Man Pies LLC, DBA Mr. Gatti's Pizza; Fort Worth (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Pac-Man Pies LLC, DBA Mr. Gatti's Pizza is seeking a restaurant supervisor with at least 6 months of supervisory experience in food service to lead the team and ensure outstanding guest service.

The role requires strong leadership, reliable decision making, and a commitment to quality and safety. You will assist the General Manager with staffing, training, inventory, risk management, accounting and policy compliance, while managing labor schedules and daily operations in a fast-paced environment

Qualifications

• At least 6 months work experience in a supervisory position.
• Must be at least 18 years old.
• Demonstrates strong leadership and guest service skills.
• Demonstrates sound reasoning and follow-through in decision-making processes.
• Demonstrates excellent organizational, financial and problem solving skills.
• Ability to attract, train, retain, and motivate quality employees.
• Ability to work in a dynamic, fast-paced environment.
• Must be food safe certified.

Responsibilities

• Ensure excellent guest service that meets or exceeds expectations.
• Ensure restaurant is adequately staffed to meet guest needs.
• Assist GM in recruitment of hourly employees.
• Initiates and follows through on corrective action of hourly employees.
• Maintain an environment that fosters employee motivation, development and training.
• Ensure product quality, availability and excellence.
• Assist in inventory, ordering and receiving.
• Practice facility cleanliness, maintenance and safety.

Skills

Supervisory experience

Leadership

Guest service

Decision making

Organizational skills

Financial skills

Problem solving

Communication skills

People management

Education

Food safety certification

Job description

Pac-Man Pies LLC, DBA Mr. Gatti's Pizza is seeking a restaurant supervisor with at least 6 months of supervisory experience in food service to lead the team and ensure outstanding guest service.

The role requires strong leadership, reliable decision making, and a commitment to quality and safety. You will assist the General Manager with staffing, training, inventory, risk management, accounting and policy compliance, while managing labor schedules and daily operations in a fast-paced environment