Restaurant Operations Supervisor – Guest Experience

Cliff Castle Casino Hotel; Camp Verde (AZ); Vor Ort; USD 45.000 - 55.000; Vollzeit

Zusammenfassung

Cliff Castle Casino Hotel in Camp Verde, AZ seeks a Kitchen/Restaurant Supervisor to oversee daily venue operations and staff, ensuring top-tier food service and guest experiences. The role requires leadership to train, schedule, and resolve staff issues while maintaining compliance with safety standards.

Candidates should have at least 3 years in a supervisory role and 2+ years in restaurant service, with English fluency and ability to obtain required certifications.

Qualifikationen

• HS diploma required; higher education not required.
• Minimum 2 years’ experience as restaurant server or above.
• Minimum 3 years’ experience in a supervisory role.
• Ability to obtain food handlers and alcohol service certifications on hire.
• Must be eligible to work in the U.S. and pass background checks.

Aufgaben

• Oversee daily operations of the venue to ensure efficiency and guest satisfaction.
• Select, train, direct, schedule, resolve conflicts, and correct staff.
• Prepare and maintain accurate venue reports and records.
• Ensure venue compliance with all food, alcohol, safety protocols, SOPs, and CCCH policies and procedures.
• Manage guest concerns to resolution.
• Ensure venue cleanliness and sanitation is maintained.
• Conduct monthly/annual inventory with accurate recordkeeping.
• Conduct rounds to other food venues to ensure effective operations.
• Perform other tasks as assigned.

Kenntnisse

POS software

Restaurant operations

Communication skills

Spanish language (bonus)

Prioritization & multitasking

Ausbildung

High School Diploma

Tools

Microsoft Office

POS systems

Jobbeschreibung

Cliff Castle Casino Hotel in Camp Verde, AZ seeks a Kitchen/Restaurant Supervisor to oversee daily venue operations and staff, ensuring top-tier food service and guest experiences. The role requires leadership to train, schedule, and resolve staff issues while maintaining compliance with safety standards.

Candidates should have at least 3 years in a supervisory role and 2+ years in restaurant service, with English fluency and ability to obtain required certifications.