Restaurant Operations & Service Leader

Rosati's Pizza; Oak Lawn (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Rosati's Pizza in Oak Lawn, IL, seeks an experienced restaurant operations leader to oversee daily activities, supervise staff, and ensure excellent customer service. The role emphasizes team coordination, consistency, and guest satisfaction within a fast-paced environment.

Responsibilities include inventory control, scheduling, training, and quality control to meet food safety standards and recipes. You will also address customer complaints and resolve equipment issues to maintain smooth

Qualifications

• Oversees daily operations, supervises staff and ensures customer service quality.
• Inventory control: ordering ingredients, packaging, and supplies to prevent shortages.
• Quality control: ensures food safety, sanitation, and recipe adherence.
• Problem solving: handle customer complaints and resolve supply/equipment issues.
• Scheduling: create shifts and assign roles (cooks, cashiers, drivers).
• Training & supervision: hiring/onboarding new team members and guiding performance.

Responsibilities

• Oversees daily operations, supervises staff and ensures customer service quality.
• Inventory control: ordering ingredients, packaging, and supplies to prevent shortages.
• Quality control: ensures food safety regulations, sanitation standards, and recipes are followed.
• Problem solving: handling customer complaints and resolving supply chain or equipment issues.
• Scheduling: creating shifts and assigning roles such as cooks, cashiers, and delivery drivers.
• Training & supervision: hiring and onboarding new team members while guiding them to work efficiently.

Job description

Rosati's Pizza in Oak Lawn, IL, seeks an experienced restaurant operations leader to oversee daily activities, supervise staff, and ensure excellent customer service. The role emphasizes team coordination, consistency, and guest satisfaction within a fast-paced environment.

Responsibilities include inventory control, scheduling, training, and quality control to meet food safety standards and recipes. You will also address customer complaints and resolve equipment issues to maintain smooth