Restaurant Operations Manager

Dave & Buster's; Norman (OK); Hybrid; USD 52,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

401K matching

Free food

Free gameplay

Growth opportunities

Fun work environment

Job summary

Dave & Buster’s is seeking a Restaurant Operations Manager in Norman, OK. Lead daily restaurant and entertainment operations, manage a team, control costs, and drive guest satisfaction in a fast-paced environment.

You’ll oversee recruiting, training, coaching, and performance development, while maintaining high standards and a fun, safe workplace. This role requires weekend, night, and holiday availability and a passion for delivering memorable guest experiences.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• True leadership capabilities.
• The ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development.
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.

Skills

Leadership

Cost control

Staff development

Guest experience

Team communication

Job description

## Restaurant Operations ManagerApply: Norman, OK: Full time: Posted Today: R-1013670**Job Description:****THE RESTAURANT & OPERATIONS MANAGER**: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. **What we are looking for!*** You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene* You can communicate with the Team Members and Guests in a way that inspires FUN!* You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level* You have never met a goal you can't beat* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks* The ability to oversee all aspects of the business - from the most minor details to the big picture **Requirements:*** 21+ years of age* 2+ years of Restaurant/Hospitality Experience* Proficient in managing the cost of goods sold and labor* Ability to lead a team to create a memorable guest experience* True leadership capabilities* The ability to work weekends, nights, and holidays* Not afraid to work in a fast-paced, noisy environment with distracting conditions **What will you be doing daily?*** Developing and leading hourly team members to exceed guest’s expectations* Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions* Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development* Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results**PERKS!*** Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster’s Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career! + Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities **Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer****Salary Range:**52181-61389