Restaurant Operations Manager

Dave & Buster's; Grapevine (TX); Hybrid; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

401K matching plan

Free food

Free gameplay

Growth opportunities

Two FUN brands under one roof

Job summary

Main Event Entertainment in Grapevine, TX seeks a Restaurant Operations Manager to lead daily restaurant and entertainment service, optimize labor and COGS, and ensure outstanding guest experiences in a fast-paced setting. You will supervise hourly staff, coach talent, and align with the leadership team to meet quality and financial targets.

The role requires 2+ years of hospitality leadership, willingness to work nights and weekends, and a passion for coaching and guest satisfaction.

Qualifications

• 2+ years of hospitality leadership experience.
• Proficient in managing COGS and labor costs.
• Ability to lead a diverse team in a fast-paced environment.

Responsibilities

• Lead hourly team members to exceed guest expectations.
• Recruit, hire, coach, train, and develop staff across venues.
• Collaborate with management to achieve high-quality, timely results and uphold brand standards.

Skills

Leadership

Team management

Guest experience

Cost control

Labor management

Recruiting & coaching

Communication

Operations management

Job description

## Restaurant Operations ManagerApply: Grapevine, TX: Full time: Posted Today: R-1013843**Job Description:****THE RESTAURANT & OPERATIONS MANAGER**: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. **What we are looking for!** * You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene* You can communicate with the Team Members and Guests in a way that inspires FUN!* You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level* You have never met a goal you can't beat* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks* The ability to oversee all aspects of the business - from the most minor details to the big picture **Requirements:** * 21+ years of age* 2+ years of Restaurant/Hospitality Experience* Proficient in managing the cost of goods sold and labor* Ability to lead a team to create a memorable guest experience* True leadership capabilities* The ability to work weekends, nights, and holidays* Not afraid to work in a fast-paced, noisy environment with distracting conditions **What will you be doing daily?** * Developing and leading hourly team members to exceed guest’s expectations* Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions* Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development* Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results**PERKS!** * Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster’s Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career! + Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities**Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer****Salary Range:**58629-68976