Restaurant & Operations Manager

Bowlero; Georgia; On-site; USD 50,000 - 55,000; Full time

Job summary

An established industry player in entertainment is seeking a dynamic Restaurant / Entertainment Manager to enhance guest experiences through exceptional service and team leadership. This role involves overseeing operations, managing staff, and driving Food & Beverage sales, all while ensuring a fun and engaging atmosphere for guests. With a focus on continuous improvement and maximizing business opportunities, you will play a key role in shaping the future of the entertainment center. If you are committed, guest-focused, and ready to advance your career, this is the perfect opportunity for you.

Benefits

Comprehensive healthcare benefits

Performance incentives

Flexible work hours

Qualifications

• 2+ years of management experience in food service or entertainment.
• Strong interpersonal skills and ability to supervise staff.

Responsibilities

• Deliver exceptional service and resolve guest complaints.
• Recruit, hire, train, and schedule staff effectively.

Skills

Management experience

Customer service expertise

Teamwork and people development

Knowledge of POS systems

Education

Bachelor’s Degree

Job description

Overview

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The Restaurant / Entertainment Manager role is active, requiring you to be on your feet, coordinate multiple team members, and solve problems in real time.

Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center's management. In the absence of the General Manager, they take responsibility for all center and floor management, including entertainment, Food & Beverage, and property maintenance. They maintain a strong focus on guest satisfaction and team development. This role is a great stepping stone towards becoming a General Manager.

Essential Duties

• Prioritize guest experience: Deliver exceptional service, gather feedback, and resolve complaints.
• Continuous improvement: Hone operational skills, manage staffing levels to optimize guest experience.
• Maximize business opportunities: Execute marketing strategies to increase sales through leagues, open play, etc.
• Develop league partnerships: Build relationships with league bowlers and manage league-related activities.
• Build a talented team: Recruit, hire, train, and schedule staff.
• Demonstrate management skills: Lead, motivate, delegate, and leverage team strengths.
• Drive Food & Beverage sales: Oversee and expand the F&B program, ensure quality and guest satisfaction.
• Maintain flexibility: Work varying shifts, including weekends and holidays, as needed.

Who You Are

You are committed, guest-focused, and possess strong interpersonal skills. You’re flexible with work hours, a team player, and eager to develop your leadership skills with the goal of advancing to a General Manager role.

Desired Skills

• 2+ years management experience in kitchen, bar, restaurant, or food service
• Bachelor’s Degree
• Ability to supervise staff
• Strong teamwork and people development skills
• Customer service expertise
• Knowledge of POS systems

Work Environment & Physical Demands

Typically an entertainment environment requiring walking, bending, standing, and lifting objects with assistance.

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, operates over 360 entertainment locations across North America, offering bowling, amusements, water parks, and family entertainment centers. We also own the Professional Bowlers Association. For more information, visit ir.luckystrikeent.com.

The salary range for this position is $50,000 to $55,000. We offer performance incentives and a comprehensive benefits package, including healthcare. Benefits details are available at www.bowlerocorp.com/careers/benefits.