Restaurant Operations Management

Waffle House, Inc.; Columbia (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

Waffle House, Inc. is seeking an experienced leader to oversee daily restaurant operations in Columbia, SC. You will drive sales, control costs, and ensure excellence in service while guiding a diverse team to perform at a high level.

The role emphasizes financial stewardship, staff development, and maintaining quality standards across all aspects of the business. This position is based on site at multiple locations in the region.

Qualifications

• Experience in managing a team and driving customer satisfaction.
• Strong ability to lead and motivate staff to meet goals.
• Comfort working with budgets, payroll, revenue forecasting and financial metrics.

Responsibilities

• Provide leadership and direction to a team of people
• Manage operations and finances of business
• Recruit, train, and develop new hires on business practices
• Restaurant operations
• Ensure that quality of work or service is maintained

Skills

Leadership

Customer service

Budgeting & forecasting

Job description

The ideal candidate will have experience leading a team and managing the daily operation of a business. They will be responsible for the finances of the business as well as all things people, sales, profits, and facilities.

Responsibilities

• Provide leadership and direction to a team of people
• Manage operations and finances of business
• Recruit, train, and develop new hires on business practices
• Restaurant operations
• Ensure that quality of work or service is maintained

Qualifications

• Management and Customer Service experience
• Demonstrated ability to lead
• Comfort working with budgets, payroll, revenue and forecasting