Restaurant Operations Leader: Service, Stock & Profit

Glory Days, Inc.; Wesley Chapel (FL); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

Glory Days Grill in Wesley Chapel, FL is seeking an experienced restaurant manager to run a store with attention to detail and strong leadership. You will supervise staff, control inventory, manage budgets, and ensure guest satisfaction.

The role requires proactive supervision of daily operations, staff development, health and safety compliance, and driving sales targets while delivering excellent customer service.

Qualifications

• Commercial awareness and customer-focused mindset.
• Strong leadership and staff development abilities.
• Excellent communication with staff and customers.
• Numerical skills for budgets, sales, and costs.
• IT literacy for POS, reporting and inventory systems.
• Proactive approach and initiative in daily operations.

Responsabilités

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Connaissances

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Team-work skills

Verbal communication skills

Numerical skills

IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Description du poste

Position Summary

The Managing Partner is responsible for the overall success of the restaurant by leading daily operations, developing a high-performing team, and delivering an exceptional guest experience. This role oversees all front and back of house operations, drives financial performance, ensures food quality and safety standards, and creates a positive culture for both team members and guests.

The ideal candidate is a hands-on leader who leads by example, builds strong teams, and is passionate about hospitality.

Responsibilities

• Lead all daily restaurant operations, including front and back of house.
• Recruit, hire, train, coach, and develop team members and managers.
• Foster a positive, engaging, and accountable team culture.
• Deliver an outstanding guest experience by ensuring excellent food, service, and hospitality.
• Resolve guest concerns promptly and professionally.
• Monitor restaurant performance and drive sales, profitability, and productivity.
• Manage labor, food, and operating costs while meeting financial goals.
• Oversee inventory, ordering, receiving, and cost controls.
• Ensure compliance with all company policies, food safety standards, and health department regulations.
• Maintain a clean, organized, and safe restaurant environment.
• Coach managers and team members through performance feedback and development.
• Build strong relationships within the local community and represent the Glory Days Grill brand.
• Partner with restaurant leadership and support teams to achieve company goals.

Qualifications

• Previous restaurant management experience in a high-volume, full-service restaurant.
• Strong leadership and development skills.
• Excellent communication and interpersonal skills.
• Ability to lead in a fast-paced environment.
• Strong organizational and time management skills.
• Experience managing labor, food cost, and restaurant financial performance.
• Ability to solve problems quickly and make sound decisions.
• Guest-focused with a passion for hospitality.
• Flexible schedule, including nights, weekends and holidays.

Skills

• Leadership
• Team Development
• Guest Services
• Restaurant Operations
• Financial Management
• Food Safety & Sanitation
• Inventory Management
• Communication
• Coaching & Accountability
• Problem Solving
• Organizing
• Time Management

Glory Days Grill is a sports-themed family-friendly American grill and bar that combines an award-winning menu of freshly prepared appetizers, entrees and sandwiches with entertainment that appeals to all ages. Each restaurant has an abundance of televisions to watch the big game, Chive TV, cartoons or just about anything that's worth watching. Glory Days Grill offers a full bar, to go services, catering and banquet/party facilities. Many locations have private rooms and patios available for parties and events.