Restaurant Operations Leader — Path to General Manager

Summerwood Corporation; Whitehall (Lehigh County); On-site; USD 42,000 - 65,000; Full time

Job summary

Summerwood Corporation is seeking an Associate Restaurant Manager to assist the Restaurant General Manager in daily operations and supervise AGMs, shift managers and crew. This role emphasizes customer service excellence, adherence to company standards, and hands-on leadership in a fast-paced environment.

The ARM guides financial controls, training programs, and staffing decisions to drive profitability and guest satisfaction.

Qualifications

• Provides guest-focused service with high standards of quality and speed.
• Coaches and develops management staff to achieve restaurant goals.
• Understands financial drivers and coaches teams to improve margins and performance.

Responsibilities

• Maintain fast, accurate service and guest relations; ensure product quality.
• Analyze sales, labor, inventory and controllable costs; implement corrective actions.
• Develop staff through training, scheduling, and performance feedback.
• Oversee HR activities including hiring decisions and staff development.
• Ensure facilities and equipment meet company standards and safety.

Skills

Customer service

Leadership

Communication

Problem solving

Education

High school diploma or GED

Job description

Summerwood Corporation is seeking an Associate Restaurant Manager to assist the Restaurant General Manager in daily operations and supervise AGMs, shift managers and crew. This role emphasizes customer service excellence, adherence to company standards, and hands-on leadership in a fast-paced environment.

The ARM guides financial controls, training programs, and staffing decisions to drive profitability and guest satisfaction.