Restaurant Operations Leader | High-Growth Brand

Meddys; United States; Presencial; USD 85 000 - 110 000; Tempo integral

Resumo da oferta

Meddys is hiring for a high-velocity team in the United States. Join a growing Mediterranean-inspired restaurant brand focused on fresh ingredients, fast service, and hospitality.

The role emphasizes teamwork, accountability, and delivering exceptional guest experiences across front-of-house operations. As part of Meddys, you will handle food and beverage responsibilities, maintain cleanliness, and help train new team members.

Responsabilidades

• Handle food and beverage with knowledge and care to prevent foodborne illnesses.
• Deliver orders to guests and bus tables in a cyclical pattern.
• Provide drink refills and table service to prevent interruption of guest’s meals.
• Maintain cleanliness of the lobby, restrooms, patio, tables, bar, and expo area.
• Deliver and explain complimentary pita bread to dine-in guests.
• Ensure food meets taste, temperature, aesthetic, and portion standards.
• Fulfill complete orders timely by prioritization and double checking.
• Perform exemplary customer service at the ordering counter and identify guest needs.
• Echo 'Welcome to Meddys' and give departing guests a farewell.
• Promote a culture of excellence, growth, and candor; make exceptions for guests when needed.
• Hold yourself and coworkers accountable with integrity and empathy.
• Perform cash and credit sales accurately while minimizing errors.
• Stay aware of surroundings to keep coworkers safe.
• Keep managers informed of any need-to-know information.
• Fulfill shift responsibilities and assist others when workload is high.
• If bartending, serve in accordance with Alcoholic Beverage Control Guidelines.
• Introduce trainees to the team, provide training materials, and supervise until proficient.
• Delegate tasks to FOH employees to ensure every shift has a focus.
• Perform closing duties and secure the restaurant after hours.
• Monitor hourly labor to minimize costs and maximize service.
• Read reviews and reach out to guests to address constraints and service gaps.
• Prevent misreporting of clock in/out times and ensure fair compensation.
• Treat employees with respect and uphold EEOC/ADA guidelines.

Descrição da oferta de emprego

Meddys is hiring for a high-velocity team in the United States. Join a growing Mediterranean-inspired restaurant brand focused on fresh ingredients, fast service, and hospitality.

The role emphasizes teamwork, accountability, and delivering exceptional guest experiences across front-of-house operations. As part of Meddys, you will handle food and beverage responsibilities, maintain cleanliness, and help train new team members.