Restaurant Operations Leader (AGM)

CAVA - East Liberty (Meridian); Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Early Wage Access

Health & Wellness benefits

401k program

Paid leave

Free meals

Career growth

Job summary

CAVA is seeking an Assistant General Manager in Pittsburgh to partner with the General Manager in driving daily restaurant operations and guest satisfaction. You will lead with our values, supervise Team Members, manage schedules and inventory, and help ensure profitability while maintaining high standards of food quality and service.

This role requires 1–2 years of supervisory experience, strong leadership, and the ability to work flexible hours, including weekends.

Qualifications

• 1–2 years of supervisory or management experience in the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.
• Ability to manage financial aspects, including budgeting and cost control.
• Knowledge of legal, health, safety, and sanitation regulations.
• Willing to work flexibly (including at night and on weekends) and to travel as needed.
• Consistently maintains a generous and friendly demeanor when engaging with guests.
• Completes tasks and projects within established timelines.
• Promotes inclusivity and respect within the team.
• Actively seeks and incorporates feedback to improve performance and operations.
• Applies effective decision-making to guide the team to success.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Address Team Member issues and conflicts to maintain a positive work environment.
• Enhance guest experience by upholding high service standards and addressing customer concerns.
• Implement strategies to boost customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales and cash handling.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and cash handling compliance.
• Oversee food safety practices and ensure team training on proper procedures.
• Assist with inventory management and maintaining operational records.
• Support GM in report preparation and action plan implementation.
• Participate in special projects to drive restaurant success.
• Assist with any additional duties as assigned.

Skills

Leadership

Team management

Communication

Customer service

Problem solving

Budgeting

Food safety

Job description

CAVA is seeking an Assistant General Manager in Pittsburgh to partner with the General Manager in driving daily restaurant operations and guest satisfaction. You will lead with our values, supervise Team Members, manage schedules and inventory, and help ensure profitability while maintaining high standards of food quality and service.

This role requires 1–2 years of supervisory experience, strong leadership, and the ability to work flexible hours, including weekends.