Restaurant Operations Leader

Summerwood Corporation; Wilmington (DE); On-site; USD 50,000 - 75,000; Full time

Job summary

Summerwood Corporation is looking for an Area Coach to provide leadership and supervision in restaurant operations. This role involves overseeing all aspects of operational processes, ensuring high standards of customer satisfaction, as well as managing staff development and financial performance.

The ideal candidate will have supervisory experience in food service or retail and a high school diploma. The Company offers an opportunity to drive excellence in service and operations while ensuring team and business growth.

Qualifications

• Supervisory experience in food service or retail.
• Demonstrated ability to maintain financial controls and train staff.
• Proven track record in driving customer and employee satisfaction.

Responsibilities

• Ensure restaurant meets or exceeds annual operating plan.
• Drive customer-focused culture and resolve customer issues.
• Analyze and track financial performance and take corrective actions.
• Oversee HR activities and manage crew sourcing.

Skills

Customer service excellence

Team leadership

Business savvy

Financial control

Staff development

Education

High school diploma or GED

Job description

Summerwood Corporation is looking for an Area Coach to provide leadership and supervision in restaurant operations. This role involves overseeing all aspects of operational processes, ensuring high standards of customer satisfaction, as well as managing staff development and financial performance.

The ideal candidate will have supervisory experience in food service or retail and a high school diploma. The Company offers an opportunity to drive excellence in service and operations while ensuring team and business growth.