Restaurant Operations Leader

Summerwood Corporation; Bristol Township (Bucks County); On-site; USD 50,000 - 65,000; Full time

Job summary

Summerwood Corporation is looking for a Supervisor Area Coach to oversee operations in a restaurant setting. This role ensures excellence in customer service and operational management while directly supervising a team of managers and crew members.

The ideal candidate will have supervisory experience in a food service environment and a proven ability to drive customer satisfaction and financial outcomes. Key responsibilities include strategic planning, staff training, and adherence to quality standards.

Qualifications

• Demonstrated ability to maintain financial controls and coach hourly employees.
• Proven ability to drive customer satisfaction and financial performance.
• Supervisory experience required in food service or retail environments.

Responsibilities

• Directly supervise Associate General Managers and Shift Managers.
• Drive customer satisfaction and operational excellence.
• Develop and drive the restaurant's annual operating plan.
• Ensure compliance with food safety and hygiene standards.

Skills

Customer service excellence

Team leadership

Financial control management

Problem identification and resolution

Education

High school diploma or GED

Supervisory experience in food service

Job description

Summerwood Corporation is looking for a Supervisor Area Coach to oversee operations in a restaurant setting. This role ensures excellence in customer service and operational management while directly supervising a team of managers and crew members.

The ideal candidate will have supervisory experience in a food service environment and a proven ability to drive customer satisfaction and financial outcomes. Key responsibilities include strategic planning, staff training, and adherence to quality standards.