Restaurant Operations Leader

Applebee's Neighborhood Grill + Bar; Springfield (MA); On-site; USD 52,000 - 74,000; Full time

Job summary

A popular neighborhood restaurant chain in Springfield is seeking an Assistant Manager to oversee the daily operations of the restaurant. The ideal candidate will have 2-3 years of restaurant management experience and be adept at problem-solving and team leadership. Responsibilities include maintaining service standards, managing staff, and ensuring guest satisfaction. Compensation ranges from $18.18 to $25.71 per hour, with potential bonuses. This position requires flexibility for various shifts and physical stamina.

Qualifications

• At least 2-3 years of restaurant management experience is required.
• Serve Safe Food and Serve Safe Alcohol certifications are a plus.

Responsibilities

• Oversee restaurant operations ensuring staff and guest satisfaction.
• Handle guest complaints and resolve issues promptly.
• Maintain departmental inventory and ensure product standards.
• Promote a clean and sanitary environment.

Skills

Team leadership

Problem-solving under pressure

Customer service

Employee training

Education

2-3 years of restaurant management experience

Serve Safe Food certification

Serve Safe Alcohol certification

Job description

A popular neighborhood restaurant chain in Springfield is seeking an Assistant Manager to oversee the daily operations of the restaurant. The ideal candidate will have 2-3 years of restaurant management experience and be adept at problem-solving and team leadership. Responsibilities include maintaining service standards, managing staff, and ensuring guest satisfaction. Compensation ranges from $18.18 to $25.71 per hour, with potential bonuses. This position requires flexibility for various shifts and physical stamina.