Restaurant Operations Leader

Summerwood Corporation; Hanover (MD); On-site; USD 14,560 - 36,400; Full time

Benefits offered by this job

Accrue PTO every pay period

Enrolled in STD/LTD

Medical and dental insurance

401(k)

Annual bonus potential

Job summary

Summerwood Corporation is seeking a Supervisor’s Title Area Coach (AC) to oversee restaurant operations in Hanover, Maryland. The role requires direct supervision of Associate General Managers and Shift Managers, ensuring excellence in customer service and adherence to company standards.

The ideal candidate will have a high school diploma or GED, along with supervisory experience in a food service or retail environment. Responsibilities include driving customer satisfaction, managing financial controls, and ensuring high product quality standards.

The position offers annual bonus potential and comprehensive benefits, including PTO and healthcare options.

Qualifications

• Demonstrates ability to maintain financial controls and train hourly employees.
• Proven ability to drive customer satisfaction and employee satisfaction.

Responsibilities

• Directly supervises Associate General Managers and Shift Managers.
• Provides overall leadership in restaurant operations.
• Drives excellence in customer service and product quality.
• Monitors inventory and food preparation adherence to standards.
• Directs HR activities including hiring, training, and performance management.

Skills

Customer service excellence

Team leadership

Business operations management

Financial analysis and control

Education

High school diploma or GED

Supervisory experience in food service or retail

Job description

Summerwood Corporation is seeking a Supervisor’s Title Area Coach (AC) to oversee restaurant operations in Hanover, Maryland. The role requires direct supervision of Associate General Managers and Shift Managers, ensuring excellence in customer service and adherence to company standards.

The ideal candidate will have a high school diploma or GED, along with supervisory experience in a food service or retail environment. Responsibilities include driving customer satisfaction, managing financial controls, and ensuring high product quality standards.

The position offers annual bonus potential and comprehensive benefits, including PTO and healthcare options.