Restaurant Operations Leader

Papa Johns; Fayetteville (NC); On-site; USD 52,000 - 64,000; Full time

Job summary

Papa John’s in Fayetteville is seeking a hands-on Restaurant Manager to lead shift operations, hiring, onboarding and training of team members and delivery drivers. You’ll ensure quality products, strong customer service, and adherence to company policies in a high-volume setting.

You’ll supervise staff, coach performance, manage attendance and ensure cash controls while driving sales and profits. A high school diploma and food service certification are preferred.

Qualifications

• High school diploma (or equivalent) required.
• Serv-Safe/Local/State Food Service Certification preferred.
• Cash management skills are beneficial.

Responsibilities

• Oversee shift management, hiring/firing, onboarding, training and development.
• Supervise restaurant team members and delivery drivers; take corrective action as needed.
• Ensure daily operations meet Papa John’s quality standards and policies.
• Recruit, train, and coach staff to achieve sales and service goals.
• Maintain cash controls and financial integrity at shift level.

Skills

Communicates effectively

Problem solving

Leadership

Customer service

Independence

Dependability

Flexibility

Restaurant management

Education

High school diploma

Serv-Safe/Local/State Food Service Certification

Tools

POS

ATS

Scheduling software

Job description

Papa John’s in Fayetteville is seeking a hands-on Restaurant Manager to lead shift operations, hiring, onboarding and training of team members and delivery drivers. You’ll ensure quality products, strong customer service, and adherence to company policies in a high-volume setting.

You’ll supervise staff, coach performance, manage attendance and ensure cash controls while driving sales and profits. A high school diploma and food service certification are preferred.