Restaurant Operations Lead - Team Coach & Sales

Little Caesars; Villa Tasso (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

The Restaurant Manager at Little Caesars builds and supervises a team that achieves company goals of customer satisfaction, sales and profitability and operates the restaurant according to company standards and procedures. The Manager receives direction and training from the Owner and/or Area Supervisor.

During each shift, the Manager motivates, directs and coaches colleagues to work proficiently at their assigned stations, and then follows-up to ensure tasks are completed in a timely manner,

Qualifications

• Leads and develops a restaurant team to meet service and sales goals.
• Manages operations to uphold Little Caesars standards and procedures.
• Monitors and improves customer service quality and experience.

Responsibilities

• Supervise all restaurant colleagues and shifts.
• Motivate, direct and coach staff to perform efficiently.
• Ensure tasks are completed in a timely manner per procedures.
• Build sales and control costs using cost-control tools and processes.
• Troubleshoot operational issues and implement acceptable solutions.
• Discuss responsibilities with Owner/Area Supervisor and review essential functions.

Skills

Leadership

Team management

Customer service

Cost control

Training and coaching

Job description

The Restaurant Manager builds and supervises a team that achieves Little Caesars goals of customer satisfaction, sales and profitability and operates the restaurant according to company standards and procedures.

The Manager receives direction and training from the Owner and/or Area Supervisor. During each shift, the Manager motivates, directs and coaches colleagues to work proficiently at their assigned stations, and then follows-up to ensure tasks are completed in a timely manner, according to Little Caesars procedures.

The Manager is responsible for supervising all colleagues including those under the age of 18 years old. The Manager will ensure the restaurant is prepared to meet the needs of customers and will work diligently to ensure each customer is satisfied with the service and products they receive.

The Manager supports the Owner and/or Area Supervisor and is responsible for building sales and controlling costs by using all cost-control tools and processes. The Manager also trouble shoots operational problems and finds acceptable solutions.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the job may change as necessitated by business demands so please discuss the job responsibilities with the Owner and/or his/her designee. He/She/They will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

This Little Caesars location is an equal opportunity employer. To apply, complete employment application and visit the Little Caesars store.