Restaurant Operations Lead & Team Coach

Goose Creek Distribution Inc; Selbyville (DE); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Goose Creek Distribution Inc is seeking an Assistant Manager to support the General Manager in achieving performance goals and training hourly team members. The role involves supervising daily tasks, coaching staff, scheduling, and ensuring compliance with safety and quality standards.

Responsibilities include handling customer inquiries, ensuring order satisfaction, maintaining store operations, deposits, inventories, and profitability while working across shifts with the General Manager.

Qualifikationen

• Positive commitment to customer service.
• Leads by example and follows all Company policies and procedures.
• Motivates and trains fellow team members.
• Implements solutions to restaurant challenges.
• Demonstrates honesty, efficiency, professionalism and dependability.
• Shows punctuality and neat appearance.
• Shows initiative to improve restaurant and personal performance.
• Knows products, pricing and promotions.
• Displays leadership qualities.
• Available to work all shifts, including weekends and holidays; alternating with GM.
• Passes background check and drug-free requirements.
• Has a valid driver’s license.

Aufgaben

• Ensures a pleasant experience for all customers and responds to inquiries.
• Ensures orders meet and exceed customer satisfaction.
• Assists with supervising day-to-day task assignment and performance of team members.
• Assists with training and coaching of team members.
• Plans and prepares work schedules and coordinates daily assignments.
• Complies with regulations and safety, security, quality, and store policies.
• Maintains standards for food preparation and handling.
• Prepares daily deposit and completes daily paperwork and reports.
• Conducts periodic inventories and keeps the restaurant clean.
• Strives for profitability and avoids conflicts of interest.

Kenntnisse

Customer service

Policy adherence

Team motivation

Problem solving

Work ethics

Punctuality

Initiative

Product knowledge

Leadership

Shift flexibility

Background check

Driver's license

Jobbeschreibung

Goose Creek Distribution Inc is seeking an Assistant Manager to support the General Manager in achieving performance goals and training hourly team members. The role involves supervising daily tasks, coaching staff, scheduling, and ensuring compliance with safety and quality standards.

Responsibilities include handling customer inquiries, ensuring order satisfaction, maintaining store operations, deposits, inventories, and profitability while working across shifts with the General Manager.