Restaurant Operations Lead & Guest Experience Champion

Bear Flag Fish Company; Newport Beach (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Company parties

Employee discounts

Uniforms provided

Health insurance

Training & development

Job summary

Bear Flag Fish Company in Newport Beach, CA seeks a passionate Restaurant Manager to oversee daily dining operations, ensure exceptional guest experiences, and lead a dedicated team with integrity.

Responsibilities include managing opening/closing, staff hiring and training, inventory control, and ensuring compliance with health, safety, and labor regulations. This hands-on leadership role demands flexibility across early mornings, nights, weekends, and holidays.

Qualifications

• Minimum of 1 years' experience in restaurant management, preferably in a high-volume, service-focused environment.
• Strong leadership skills with proven ability to train teams and lead effectively.
• Extensive knowledge and interest in food and beverage, including a solid understanding of wine, beer, and spirits.
• Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors.
• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed.
• Physical ability to stand for extended periods and lift up to 50 pounds as required.
• Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.

Responsibilities

• Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness.
• Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect.
• Guest Experience: Ensure all guests receive exceptional service and address feedback promptly.
• Inventory and Cost Control: Perform inventories and manage food/beverage orders while controlling costs.
• Compliance and Safety: Ensure compliance with health, safety, and labor regulations.

Skills

Team leadership

Guest relations

Staff training

Operations management

Communication

Cost control

Job description

Bear Flag Fish Company in Newport Beach, CA seeks a passionate Restaurant Manager to oversee daily dining operations, ensure exceptional guest experiences, and lead a dedicated team with integrity.

Responsibilities include managing opening/closing, staff hiring and training, inventory control, and ensuring compliance with health, safety, and labor regulations. This hands-on leadership role demands flexibility across early mornings, nights, weekends, and holidays.