Restaurant Operations Lead - Guest Experience Champion

Burtons Grill, LLC; Bedford (MA); Híbrido; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid vacation

Employee dining program

Professional development

Career advancement

Descripción de la vacante

Red Heat American Tavern is seeking an Assistant Manager to help lead restaurant operations, support the General Manager, and uphold high standards of hospitality and food quality. You will mentor team members across front and back of house, maintain a guest-focused service, ensure cleanliness and safety, and foster a positive, collaborative culture.

Join our chef-inspired menu and celebrate New England roots while advancing your hospitality career.

Formación

• Associate degree or equivalent hospitality/restaurant operations experience.
• Strong leadership and day-to-day operations knowledge.
• Availability for 10-hour shifts, weekends and holidays.
• ServSafe and Allergy certifications.

Responsabilidades

• Oversee daily operations to ensure smooth, efficient service.
• Lead and support team across FOH and BOH.
• Maintain a guest-first mindset for top-tier dining experiences.
• Uphold high standards for food quality, cleanliness, and safety.
• Contribute to a positive, team-oriented work culture.
• Drive performance through training, coaching, and accountability.

Conocimientos

Leadership

Communication

Problem-solving

Guest experience

Teamwork

Integrity

Educación

Associate degree in hospitality/restaurant management

Descripción del empleo

Red Heat American Tavern is seeking an Assistant Manager to help lead restaurant operations, support the General Manager, and uphold high standards of hospitality and food quality. You will mentor team members across front and back of house, maintain a guest-focused service, ensure cleanliness and safety, and foster a positive, collaborative culture.

Join our chef-inspired menu and celebrate New England roots while advancing your hospitality career.