Restaurant Operations Lead — Guest Experience

Zaxby's; Richburg (SC); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Bonus potential

Free meals on shift

Paid time off

Paid holidays

401(k) with match

Job summary

Zaxby's in Richburg, SC is hiring an Assistant Manager to oversee daily restaurant operations and maintain high guest service standards. You will coach staff, manage schedules, and ensure policies are followed to deliver exceptional experiences.

Applicants should be 18+, have a valid driver's license, and be able to work 5 days with 32–48 hours weekly. Management experience is preferred; background checks will be conducted. Benefits include insurance and retirement options.

Qualifications

• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others.

Responsibilities

• Oversee daily restaurant operations and ensure policies and procedures are followed.
• Improve guest experiences by coaching team members and maintaining service standards.
• Create and manage work schedules in line with company standards and local laws.
• Assign shifts, communicate expectations, and adjust as needed to meet goals.
• Supervise and mentor staff, driving performance and quarterly objectives.
• Ensure product quality, safety, cleanliness, and compliance with guidelines.
• Escalate concerns to the General Manager and District Manager as needed.

Skills

Leadership

Organizational skills

Teamwork

Job description

Zaxby's in Richburg, SC is hiring an Assistant Manager to oversee daily restaurant operations and maintain high guest service standards. You will coach staff, manage schedules, and ensure policies are followed to deliver exceptional experiences.

Applicants should be 18+, have a valid driver's license, and be able to work 5 days with 32–48 hours weekly. Management experience is preferred; background checks will be conducted. Benefits include insurance and retirement options.