Restaurant Operations Lead — Growth & Service Champion

Papa Johns; Baltimore (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Bi-weekly pay

Daily tip payouts

Advancement opportunities

Employee discounts

Job summary

Papa John's is hiring a full-time Assistant General Manager in Baltimore, MD to lead daily restaurant operations and drive excellent customer service. You will work with the General Manager and Area Supervisor to achieve goals, maintain food quality, and optimize efficiency while fostering a positive workplace culture.

A passion for teams and frontline leadership is essential. As Assistant General Manager, you will step in for the General Manager when needed, ensuring smooth operations and staff

Qualifications

• Demonstrated ability to lead teams in a fast-paced environment.
• Strong focus on customer satisfaction and service quality.
• Experience improving operational efficiency in quick-service settings.

Responsibilities

• Oversee daily restaurant operations and ensure a smooth shift.
• Maintain high standards of food quality and service.
• Monitor customer satisfaction and address issues promptly.
• Step in to lead in the General Manager's absence.

Skills

Leadership

Customer service

Operations management

Job description

Papa John's is hiring a full-time Assistant General Manager in Baltimore, MD to lead daily restaurant operations and drive excellent customer service. You will work with the General Manager and Area Supervisor to achieve goals, maintain food quality, and optimize efficiency while fostering a positive workplace culture.

A passion for teams and frontline leadership is essential. As Assistant General Manager, you will step in for the General Manager when needed, ensuring smooth operations and staff