Restaurant Operations Lead — Elevate Customer Experience

Goose Creek Distribution Inc; Milford (DE); On-site; USD 42,000 - 62,000; Full time

Job summary

Goose Creek Distribution Inc in Milford, DE is seeking an Assistant Manager to support the General Manager and drive performance. You will oversee daily operations, supervise hourly staff, and assist in training to meet corporate objectives.

You will ensure customer satisfaction, handle inquiries, plan schedules, uphold safety and quality standards, and assist with deposits and reporting. Flexibility for all shifts, weekends, and holidays is required, along with a background check and valid

Qualifications

• Experience supervising restaurant team members.
• Strong commitment to customer service and satisfaction.
• Ability to train and coach staff effectively.
• Willing to work weekends and holidays.

Responsibilities

• Ensure a pleasant experience for customers and respond to inquiries.
• Assist in supervising day-to-day tasks and team performance.
• Train and coach team members and uphold company policies.
• Plan and prepare work schedules and coordinate assignments.
• Maintain safety, quality, and store operations standards.
• Prepare daily deposits and complete required paperwork.
• Conduct periodic inventories and maintain a clean restaurant.
• Contribute to profitability and avoid conflicts of interest.

Skills

Leadership

Customer service

Training

Team supervision

Job description

Goose Creek Distribution Inc in Milford, DE is seeking an Assistant Manager to support the General Manager and drive performance. You will oversee daily operations, supervise hourly staff, and assist in training to meet corporate objectives.

You will ensure customer satisfaction, handle inquiries, plan schedules, uphold safety and quality standards, and assist with deposits and reporting. Flexibility for all shifts, weekends, and holidays is required, along with a background check and valid