Restaurant Operations Lead — Daytime Hours & Growth

First Watch Restaurants, Inc.; Durham (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

No night shifts

Career growth

Employee Assistance Program

401K

Bonus program

Life Insurance

Short Term Disability

Long Term Disability

Dental

Vision

Health Insurance

Backup child and elder care

Meal Discount

Calm App access

Cirrus MD telemedicine

Tuition Reimbursement

Perks at Work

Childcare Discount

PTO

Job summary

First Watch Restaurants, Inc. is seeking a Restaurant Operations Manager who thrives in mornings and loves bacon imagery. You will supervise kitchen and dining room operations, coach staff, and uphold the You First culture to deliver warm, efficient service.

Join a team known for great perks, career growth, and a culture that puts employees first. You’ll lead daily operations, hit sales goals, and coach the team through the Five Steps of Service while maintaining food safety and high standards.

Responsibilities

• Learns and supports our You First culture and core values
• Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
• Understands that we source great food for a reason and that our recipes must be followed
• Knows the restaurant sales and traffic goals – and works to exceed them
• Coaches and observes the First Watch Five Steps of Service being implemented at every table
• Understands the background story of our 10 Commitments – and puts them into action
• Responds with a sense of urgency to both customer and employee concerns
• Communicates and takes immediate ownership of repair and maintenance issues
• Is certified in food safety – and identifies and coaches in all areas of safe food handling
• Is continuously scouting for and interviewing candidates to join our team
• Keeps our company assets secure; including computers, point of sale, security systems and equipment
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties – and gets required paperwork in on time

Job description

First Watch Restaurants, Inc. is seeking a Restaurant Operations Manager who thrives in mornings and loves bacon imagery. You will supervise kitchen and dining room operations, coach staff, and uphold the You First culture to deliver warm, efficient service.

Join a team known for great perks, career growth, and a culture that puts employees first. You’ll lead daily operations, hit sales goals, and coach the team through the Five Steps of Service while maintaining food safety and high standards.