Restaurant Operations Lead

The Crescent Hotels Group; Saint Petersburg (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

The Crescent Hotels & Resorts is seeking a Frankie’s Supervisor in Saint Petersburg to lead daily restaurant operations, mentor staff, and ensure guests receive friendly, high-quality service in a clean, safe, and welcoming environment.

The role focuses on supervising shifts, maintaining food safety and presentation, coordinating tasks and breaks, handling cash, and supporting management to uphold service standards across busy dining periods.

Qualifications

• Restaurant, hospitality, or customer service experience preferred.
• Supervisory or leadership experience strongly preferred.
• Strong communication and problem solving skills.
• Ability to lead a team in a fast-paced environment.
• Dependable and professional with guest-service focus.

Responsibilities

• Supervise and support team members during assigned shifts.
• Provide prompt, friendly, and professional service.
• Monitor food preparation, presentation, quality, and portions.
• Assign daily tasks and ensure completion.
• Assist with employee training and coaching.
• Address guest questions and resolve issues professionally.
• Open and close procedures; cash handling and cash-control procedures.

Skills

Supervision

Leadership

Communication

Cash handling

Tools

POS system

Job description

The Crescent Hotels & Resorts is seeking a Frankie’s Supervisor in Saint Petersburg to lead daily restaurant operations, mentor staff, and ensure guests receive friendly, high-quality service in a clean, safe, and welcoming environment.

The role focuses on supervising shifts, maintaining food safety and presentation, coordinating tasks and breaks, handling cash, and supporting management to uphold service standards across busy dining periods.