Restaurant Operations & Guest Experience Leader

Summerwood Corporation; Mechanicsburg (Cumberland County); On-site; USD 45,000 - 65,000; Full time

Job summary

Summerwood Corporation is seeking a Supervisor’s Title Area Coach in Mechanicsburg, PA, to provide leadership and direct supervision across restaurant operations. The successful candidate will ensure excellence in customer service, oversee training and development of staff, and manage financial performance.

The position requires a high school diploma or GED and prior supervisory experience in food service or retail. Strong leadership skills and the ability to analyze and improve operational performance are essential.

Qualifications

• Experience in a supervisory role within the food service or retail industry.
• Ability to analyze financial data and implement business solutions.
• Strong focus on customer satisfaction and operational excellence.

Responsibilities

• Ensure the restaurant meets or exceeds its annual operating plan.
• Drive customer-focused culture and train staff to achieve service standards.
• Analyze sales and labor to meet profit margin targets.

Skills

Customer service excellence

Team leadership

Business acumen

Restaurant operations proficiency

Education

High school diploma or GED

Supervisory experience in food service or retail

Job description

Summerwood Corporation is seeking a Supervisor’s Title Area Coach in Mechanicsburg, PA, to provide leadership and direct supervision across restaurant operations. The successful candidate will ensure excellence in customer service, oversee training and development of staff, and manage financial performance.

The position requires a high school diploma or GED and prior supervisory experience in food service or retail. Strong leadership skills and the ability to analyze and improve operational performance are essential.