Restaurant Marketing Director

Chick-fil-A Restaurants; Florida; On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Closed Sundays

Free College Tuition

Employee Discounts

Competitive Pay

Leadership Benefits

Advancement Opportunities

Great Place to Work

Job summary

Chick-fil-A Restaurants seeks a Marketing Director to join our Director Team. You will own catering and outside sales growth, lead community partnerships, and shape the restaurant's direction. This is a hands-on marketing role rooted in restaurant operations.

You will manage annual strategies, budgets, partnerships, and events, while collaborating with leadership to drive sales and brand presence in our Seminole Plaza location.

Qualifications

• Must be at least 18 years old.
• Proven ability to build and maintain business relationships.
• Excellent verbal and written communication skills.
• Hands-on design skills in Canva or similar tools, no AI generators.
• Proficiency with Excel or Google Sheets.
• Highly organized, self-motivated and results-driven.
• Valid Florida driver's license and reliable transportation.
• Background/motor vehicle check required.

Responsibilities

• Create annual and quarterly marketing strategies for growth.
• Grow catering and outside sales by building partnerships.
• Lead community events and maintain partner records.
• Manage social media and guest-facing platforms.
• Oversee marketing budget and promotional materials.
• Coordinate with catering team and drive-thru operations during shifts.

Skills

Relationship building

Communication

Canva design

Graphic skills

Microsoft Excel

Organizational skills

Driver's license

Background check

Education

Bachelor's degree in Marketing

Tools

Microsoft Excel

Canva

Job description

Job description

At Seminole Plaza Chick-fil-A, working here is more than just a job, it's an opportunity. We are looking for a full-timeMarketing Directorto join our Director Team: a business-minded leader who wants to grow a restaurant, not just post about one. This is not a social media role. You will own our catering and outside sales growth, lead our community partnerships, and help set the direction of our restaurant. It is also a hands-on role — the best marketing in our business comes from knowing the operation from the inside.

Pay Range:$24-$26/hr with bonus tied to sales metrics.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Closed Sundays– All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• FREE College Tuition– Chick-fil-A's partnership with University of the Cumberlands allows Team Members interested in pursuing a college degree or college coursework to do so with little to no expense! Free books for your courses too!
• Employee Discounts– Enjoy a discount on meals purchased by the Team Member at this location.
• Competitive Pay– Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Leadership Benefits– Health, dental and vision insurance · Paid time off · 401(k) with match · Mileage reimbursement · Employee Discounts
• Advancement Opportunities– We believe that the best leaders come from within. There are a multitude of ways to grow your wage and your title by working with us.
• It's a Great Place to Work– At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Job Summary

The Marketing Director builds and reinforces the Chick-fil-A brand in our community, builds and maintains the strategic relationships that grow our sales, and aligns our team behind restaurant initiatives and promotions. Growing our catering and outside sales program is a primary focus of this position. It requires strong relationship-building and selling skills, along with excellent planning, organization and communication. This role reports to the Operator and partners closely with the Director of Operations and the Director Team.

Key Responsibilities

• Create annual and quarterly marketing strategies for sales growth, transaction growth, Chick-fil-A One app growth, communication and community engagement.
• Grow catering and outside sales by building new partnerships with nearby schools, businesses and medical facilities.
• Steward existing catering partners so every promise made is delivered, and keep accurate partner records available to restaurant leadership.
• Plan, facilitate and execute on-site and off-site community events that meet Chick-fil-A brand standards, and evaluate the financial return of each.
• Manage the restaurant's social media accounts and Chick-fil-A guest-facing platforms.
• Monitor and respond to third-party reviews, including Google and Yelp.
• Keep interior and exterior signage and POP materials installed, maintained and current.
• Make sure every Team Member and leader knows about current promotions and events and can answer guest questions about them.
• Lead, train and hold accountable the Catering Coordinator and Community Events & Promotions Lead, and help select new marketing team members as the business grows.
• Manage the marketing budget, including promotional materials, food donations and giveaways, and in-store events.
• Work scheduled shifts with the Front of House and catering teams, including peak hours, packaging and delivering catering orders, and taking guest orders inside and in the Drive-Thru. Training will be provided onsite.

Qualifications

Required

• Must be at least 18 years old
• Proven experience building and maintaining business relationships, including partnerships and conflict resolution
• Excellent verbal and written communication skills
• Hands-on design skills; able to produce on-brand graphics in Canva or similar tools without relying on AI generators
• Proficiency with Microsoft Excel or Google Sheets
• Highly organized, self-motivated and results-oriented
• Must have a valid Florida driver's license and reliable transportation
• Must complete Background/Motor vehicle check prior to and as a condition of employment

Preferred

• Four-year degree in Marketing or a related field
• 2+ years in a management or leadership position in a related field
• 2+ years of restaurant/foodservice management experience
• Experience in outside sales, B2B selling, or growing catering/Off-premise sales

Availability Requirements

• This is a Full Time position (minimum 40 hours per week)
• Must have flexible availability Monday–Saturday between 5:30 AM and 8:00 PM to support restaurant and community events
• Weekend availability required. Fridays and Saturdays

Physical Demands and Work Environment

• This position requires work on site and elsewhere based on business needs, including partner visits, community events and catering delivery.
• Must be able to be on your feet for long periods of time
• Must be able to lift up to 50 lbs without assistance
• Must be able to work extended periods outdoors in weather conditions exceeding 90 degrees
• Ability to work under pressure and meet deadlines

If you are passionate about building relationships, growing businesses, and serving your community, we'd love to meet you! With your application, include a short note about one partnership or campaign you grew and what it delivered.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions and/or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.