Restaurant Manager, The Founder's Room | Full-Time | The Paramount Baltimore

Oak View Group; Baltimore (MD); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off (vacation, sick days, 11

Job summary

Oak View Group is seeking a Restaurant Manager for The Founder’s Room, located inside The Paramount Baltimore in Baltimore, MD. Lead daily operations, ensure exceptional guest experiences, and manage front‑of‑house teams to support event days and daily service.

This role is part of the opening team, shaping culture, standards, and procedures from day one. The position offers a salary of $65,000–$75,000 per year and bonus eligibility.

Qualifications

• 3–5+ years of restaurant management experience.
• Experience in upscale, full‑service, high‑volume or entertainment‑driven restaurants.
• Strong knowledge of hospitality and elevated guest service.
• Proven ability to manage, train, and develop a team.
• Strong financial, organizational, and problem‑solving skills.
• Experience with POS systems, scheduling, cash handling, and inventory management.
• Strong communication and interpersonal skills.
• Food safety certification or ability to obtain certification.
• Must be available to work evenings, weekends, holidays, and event days.

Responsibilities

• Manage daily operations of The Founder's Room, including event and non-event service.
• Ensure an elevated, consistent, and welcoming guest experience.
• Manage, lead, and develop the front-of-house team, including servers, bartenders, hosts, and support staff.
• Recruit, interview, onboard, train, and coach restaurant employees.
• Create and manage staff schedules based on business and event needs.
• Conduct pre-shift meetings and communicate daily service expectations.
• Maintain high standards for hospitality, service, cleanliness, and presentation.
• Monitor restaurant sales, labor costs, inventory, and operating expenses.
• Ensure accurate cash handling and POS procedures.
• Address guest concerns and resolve service issues professionally.
• Partner closely with the Executive Chef to ensure seamless front‑and‑back-of‑house operations.
• Coordinate restaurant operations around Paramount events and entertainment schedules.
• Assist with menu rollouts, tastings, service training, and opening preparations.
• Ensure compliance with company policies, health and safety regulations, and applicable food and beverage requirements.
• Monitor employee performance and provide coaching and feedback.
• Complete required operational and financial reports.
• Build strong relationships with venue leadership and other Spectrum departments.
• Perform other duties as assigned.

Skills

Restaurant management

Hospitality management

Staff development

POS systems

Cash handling

Tools

POS systems

Scheduling software

Inventory software

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

We are seeking an experienced Restaurant Manager, The Founder's Room, to lead the day-to-day operations of The Founder's Room, a premier restaurant and hospitality experience located within The Paramount Baltimore in Baltimore, Maryland. The Restaurant Manager will be responsible for creating an exceptional guest experience while overseeing daily restaurant operations, service standards, staffing, financial performance, and team development. As a key member of the opening team, the Restaurant Manager will help establish the culture, service standards, operating procedures, and guest experience for The Founder's Room from opening day forward.

This role pays an annual salary of $65,000 - $75,000 and is bonus eligible.

Benefits for Full-Time Roles

Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2026.

About The Venue

The Founder's Room is a private members‑only club located inside The Paramount Baltimore in Baltimore, Maryland. The club offers members a place to enjoy dining, drinks, and entertainment. Members have access to a private entrance, a members‑only bar, private dining rooms, concierge services, early access to tickets and shows, and private events. The Founder's Room provides a space for members to gather before and after concerts and enjoy a dining and entertainment experience.

Responsibilities

• Manage daily operations of The Founder's Room, including event and non-event service.
• Ensure an elevated, consistent, and welcoming guest experience.
• Manage, lead, and develop the front-of-house team, including servers, bartenders, hosts, and support staff.
• Recruit, interview, onboard, train, and coach restaurant employees.
• Create and manage staff schedules based on business and event needs.
• Conduct pre-shift meetings and communicate daily service expectations.
• Maintain high standards for hospitality, service, cleanliness, and presentation.
• Monitor restaurant sales, labor costs, inventory, and operating expenses.
• Ensure accurate cash handling and POS procedures.
• Address guest concerns and resolve service issues professionally.
• Partner closely with the Executive Chef to ensure seamless front‑and‑back-of‑house operations.
• Coordinate restaurant operations around Paramount events and entertainment schedules.
• Assist with menu rollouts, tastings, service training, and opening preparations.
• Ensure compliance with company policies, health and safety regulations, and applicable food and beverage requirements.
• Monitor employee performance and provide coaching and feedback.
• Complete required operational and financial reports.
• Build strong relationships with venue leadership and other Spectrum departments.
• Perform other duties as assigned.

Qualifications

• 3-5+ years of restaurant management experience preferred.
• Experience in upscale, full-service, high‑volume, or entertainment‑driven restaurants preferred.
• Strong knowledge of hospitality and elevated guest service.
• Proven ability to manage, train, and develop a team.
• Strong financial, organizational, and problem‑solving skills.
• Experience with POS systems, scheduling, cash handling, and inventory management.
• Strong communication and interpersonal skills.
• Food safety certification or ability to obtain certification.
• Must be available to work evenings, weekends, holidays, and event days.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.