Restaurant Manager - Sunset Cantina

Alterra; Snowshoe (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Affordable on-mountain housing

Free skiing and snowboarding at Alterr

401k plan available

Discounted lift tickets

Restaurant discounts

Retail merchandise discounts

Pro deals

Job summary

Alterra is hiring for a resort restaurant leadership role at Snowshoe Mountain. You will oversee daily operations, drive guest satisfaction, and lead salaried and hourly staff to achieve revenue and service goals.

The position requires 2+ years of post-high school education, WV Food Handlers certification, and a strong track record in P&L management and staff development. This is a full-time, on-site role with perks tied to a 9–11 month flex schedule at Snowshoe.

Qualifications

• Two+ years of post-high school education.
• West Virginia Food Handlers Certificate required.
• High School Diploma or GED.

Responsibilities

• Oversee restaurant operations to ensure top-notch customer service, effective employee development, and profit maximization.
• Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.
• Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.
• Recommend and implement cost-reduction and sales-increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.
• Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.
• Train and develop supervisors and staff, handle hiring, evaluations, and terminations, and maintain a positive work environment.
• Ensure compliance with health, safety, and regulatory standards, and maintain a clean and safe environment.
• Collaborate with the Executive Chef on menu engineering, prepare annual budgets, and train staff on new menu items and RTP programming.

Skills

Leadership

P&L management

Cost control

Staff development

Customer service

Education

Post-secondary education

West Virginia Food Handlers Certificate

High School Diploma or GED

Job description

Flex Year Round

Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.

• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209

• Start Date: Hiring Soon!

• This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family!

• Schedule: May require working early mornings, weekends, and holidays

• If you're seeing this job, we're still hiring and accepting applications

Employee Perks:

• Benefit Eligible after 30 days

• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!

• 401k plan available to any employee over the age of 18

• Discounted Friends and Family Lift Ticket Vouchers

• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)

• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)

• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

If you thrive in high-energy settings and are committed to precision and efficiency, we want you to join our team. Be a part of our dynamic operation and help us continue to offer outstanding service and delicious food at the heart of Snowshoe Mountain!

Job Responsibilities:

• Oversee restaurant operations to ensure top-notch customer service, effective employee development, and profit maximization.

• Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.

• Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.

• Recommend and implement cost-reduction and sales-increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.

• Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.

• Train and develop supervisors and staff, handle hiring, evaluations, and terminations, and maintain a positive work environment.

• Ensure compliance with health, safety, and regulatory standards, and maintain a clean and safe environment.

• Collaborate with the Executive Chef on menu engineering, prepare annual budgets, and train staff on new menu items and RTP programming.

Education:

• Two+ years of post-high school education

• West Virginia Food Handlers Certificate required

• High School Diploma or GED

Preferred Experience:

• A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant

• At least 2 years of full restaurant P&L management experience

• Experience hiring, training and mentoring salaried managers and hourly FOH staff

• Strong financial acumen with the proven ability to oversee cost control, labor, management and bottom line profitability. Ability to drive performance and success

• Excellent leadership, interpersonal and communication skills

• Accountable and resilient

• Committed to delivering a high level of customer service

• Ability to work under pressure

• Flexibility to respond to a range of different work situations

• Knowledge of safe food handling

• Requires practical knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.

• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.

• Ability to work effectively under time constraints and deadlines

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.