Restaurant Manager - Sunnyvale, CA

Butler Hospitality Corp.; Sunnyvale (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Butler Hospitality Corp. in Sunnyvale, California, is seeking a management professional to oversee operations alongside the General Manager. The ideal candidate will have two years of management experience, preferably in a restaurant, and excellent guest service skills. Responsibilities include hiring, training, and motivating staff, ensuring high-quality service standards, and maintaining an engaging work environment. This position requires fluency in English and the local language, and the ability to handle stressful situations with diplomacy.

Qualifications

• Two years management/supervisory experience required, preferably in a restaurant.
• Ability to communicate fluently in local language and English verbally and nonverbally.
• Excellent guest service skills, able to handle difficult situations with tact.

Responsibilities

• Oversee the overall operation with the General Manager.
• Hire, train, and motivate staff to deliver first-class service.
• Ensure high quality of food items, service, and presentation.

Skills

Management experience

Fluency in English

Guest service skills

Teamwork

Job description

Butler Hospitality serves the world’s best hotel operators to increase the efficiency of their food and beverage operations. Butler takes over restaurants inside full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels.

Currently serving more than 60,000 keys in multiple cities across the country.

About the role

Working side by side with the General Manager to oversee the overall operation while developing and maintaining a high performing team that achieves financial and company objectives. Provides a level of entrepreneurial business sense and manages the hiring, training and empowering of employees to run the operation.

Some of the day to day

• Hires, trains, motivates, and provides on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.
• Creates an encouraging atmosphere that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotions
• Engaging leadership that inspires and empowers the team
• Creates a dynamic and positive work environment that accurately represents the brand
• Oversee facility and equipment in the responsible areas to make sure they are in complete working order
• Ensures consistent, high-quality service standards are maintained in the assigned hub through effective training and feedback mechanisms
• Ensures high quality of food items, service and presentation
• Produces regular and special reports; maintains required records and files
• Evaluates employee performance through operational audits to improve convention services service and build reward and recognition systems
• Propose staff changes in assigned areas, including the hiring, promotion, demotion, and vacations, leaves of absence and release of staff

A little about you

• Two years management/supervisory experience required (preferably in a restaurant)
• Ability to communicate fluently in the local language and English of the workplace both verbally and nonverbally
• Must have a good understanding of how the job responsibilities relate to other area of the Hotel and specific areas of the Food and Beverage operations
• Assist with the management all hub employees to include all entertainment.
• Must be able to work any shift, any day and long hours when necessary.
• Recognized experience in hiring, training and empowering employees who are also held responsible and given consistent feedback.
• Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
• Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy.

We are excited to learn more about you!

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