Restaurant Manager | Resort Outlet Restaurants

Omni Barton Creek Resort & Spa; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a prestigious resort known for its exceptional service as a Restaurant Manager. This role offers the opportunity to create unforgettable dining experiences while leading a dedicated team in a vibrant environment. As a key player in maintaining high standards, you will ensure guest satisfaction, manage operations, and foster a culture of excellence. If you have a passion for hospitality and a knack for leadership, this position is your chance to shine in a dynamic and rewarding setting. Embrace the challenge and be part of a team that values respect, gratitude, and empowerment.

Qualifications

• 2+ years as an Assistant Restaurant Manager or Restaurant Manager in a high-volume setting.
• Must have Texas Food Handlers and TABC certifications.

Responsibilities

• Monitor dining room for service quality and guest satisfaction.
• Assist in overall management and staff training.
• Handle guest comments and complaints professionally.

Skills

Customer Service

Communication Skills

Multi-tasking

Food and Beverage Knowledge

Team Collaboration

Education

Texas Food Handlers Certification

TABC Certification

Experience in Restaurant Management

Job description

Overview

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking a Restaurant Manager | Resort Outlet Restaurants for the beautiful Barton Creek Resort & Spa!

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024.

Responsibilities

• Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Ensure all staff has completed side work checklists for dining room.
• Assist in overall management of the outlet.
• Spot check liquor pars and order daily supplies.
• Hold pre-shift meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure member and guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staff’s service in a professional manner.
• Examine food preparation and beverage presentation.
• Responsible for scheduling, completing weekly payroll, and forecasting.
• Participate in interviewing/recruiting new employees.
• Prepare maintenance requests and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.
• Approve paid time off requests.
• Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, facilitating department meetings, disciplinary actions.
• Maintain work email and responses.
• Maintain knowledge of the resort property and events.
• Conduct monthly department and OST meetings.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Participate in company required trainings.
• Champion and drive the Omni/Power of One culture.

Qualifications

• Must have and maintain current Texas Food Handlers and TABC certifications.
• 2 years experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a 4 star high volume Restaurant or hotel is preferred.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast paced environment and multi task.
• Prior serving and cash handling experience preferred.
• Must be able to work flexible shift including nights, weekends, and holidays.
• Collaborate with culinary team in creative food presentations, specials and promotions.
• Familiarity with food and beverage cost controls.
• Understanding previous culinary training or experience with Menu Design.