Restaurant Manager - NAIA

DineAmic Hospitality; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

BCBS Medical

BCBS Dental

EyeMed Vision

Flexible Spending Account

Short-term Disability Insurance

Life and AD&D Insurance

Employee Assistance Program

Paid Time Off

Paid Sick Leave

Paid Holidays

Commuter Benefits

401K + Match

Monthly Food & Beverage Allowance and

Job summary

NAIA, a Mediterranean-inspired dining destination along the Chicago River in River North, seeks an experienced Restaurant Manager to lead the front‑of‑house team. You will drive guest satisfaction, sales, and cost controls while supporting the General Manager.

The ideal candidate has 3+ years of full‑service, high‑volume restaurant management, strong leadership, and the ability to recruit and train a high‑performing staff.

Qualifications

• At least 3 years of full‑service, high‑volume restaurant management experience.
• Proven track record of delivering results in a fast-paced environment.
• Demonstrated leadership to recruit, train, and develop high‑performing teams.
• Ability to plan and communicate direction and goals to staff.

Responsibilities

• Meet operational standards by enforcing productivity, quality, and service.
• Drive sales and guest satisfaction while controlling costs and waste.
• Organize and supervise daily shifts, including opening/closing duties.
• Maintain ambiance and service quality through proper supervision of staff and standards.
• Ensure compliance with policies, procedures, and legal requirements.
• Address performance issues with coaching and timely documentation.

Skills

Leadership

People management

Guest service

Sales generation

Staff development

Education

Bachelor’s Degree preferred

ServSafe Certification

Sanitation Certification

Allergen Certification

Job description

Brought to you by DineAmic Hospitality and situated along the Chicago River in River North, NAIA is a sweeping Greek‑Levantine dining destination inspired by the culture, cuisine, and hospitality of the Mediterranean. Led by internationally acclaimed Chef Athinagoras Kostakos, NAIA features vibrant mezze, fresh seafood, wood‑grilled specialties, and an expansive beverage program in a stunning indoor‑outdoor waterfront setting. We are seeking experienced Restaurant Managers who will be responsible for day‑to‑day operations of all (FOH) front of house team members. Restaurant Managers will assist the General Manager in driving sales, managing costs, and delivering an exceptional guest experience. The ideal candidate will have at least 3 years of management experience in a full‑service, high‑volume restaurant, creative ideas to drive sales and repeat business, and the capability to recruit, train, and develop high‑performing team members.

General Functions + Responsibilities

• Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.
• Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste.
• Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.
• Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
• Accomplish restaurant human resource objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.
• Monitor, address and document individual hourly employee performance through on‑going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination.
• Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.
• Monitor and ensure the restaurant and the team’s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements.
• Other duties assigned as needed.

Experience + Education Requirements

• At least 3 years of full-service management experience in a high-volume restaurant
• Proven track record of delivering results in a complex, fast‑paced environment.
• Demonstrated leadership capability to build strong teams and achieve business goals.
• Ability to plan and set goals and communicate direction to others.
• Bachelor’s Degree preferred.
• Valid Allergen, Sanitation and ServSafe Certifications required.

Perks + Benefits

• BCBS Medical
• BCBS Dental
• EyeMed Vision
• Flexible Spending Account
• Company-paid Short-term Disability Insurance
• Company-paid Life and AD&D Insurance
• Company-paid Employee Assistance Program
• Paid Time Off
• Paid Sick Leave
• Paid Holidays
• Commuter Benefits
• 401K + Match
• Monthly Food & Beverage Allowance and Discount

Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.