Restaurant Manager: Lead Team, Elevate Guest Experience

Dunkin'; City of Binghamton (NY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Bonus pay

Job summary

Daskin'? Dunkin' is seeking a Restaurant Manager to lead a team and deliver guest experiences at an on-site location. You will manage staff, uphold brand standards, and drive profitability while maintaining safety and quality across all shifts.

The role emphasizes strong leadership, operational excellence, and customer satisfaction in a fast-paced environment. Dunkin' offers competitive benefits including health insurance and bonus pay.

Qualifications

• Fluent in English with strong math and financial management skills.
• Experience in restaurant, retail, or supervisory roles preferred.
• High school diploma or equivalent required.
• Must be at least 18 years old (where applicable).

Responsibilities

• Hire, train, and develop enthusiastic employees.
• Communicate clear job expectations and provide constructive feedback.
• Plan, monitor, and review employee performance with coaching and discipline as needed.
• Create a positive and collaborative team environment that fosters morale and engagement.
• Maintain a guest-first culture with friendly and efficient service.
• Ensure shifts are appropriately staffed to meet guest service goals.
• Follow safety, food safety, and sanitation guidelines.
• Execute brand standards and audits to drive continuous improvement.
• Implement marketing promotions and new product rollouts with team training and sampling.
• Control costs to maximize restaurant profitability.
• Set and track sales goals to achieve top-line growth.
• Use financial data and reports to make informed decisions and adjustments.
• Identify business opportunities and apply innovative solutions.

Skills

English fluency

Math skills

Financial management

Supervisory experience

Education

High school diploma

Job description

Dunkin' Urgent Hiring: Immediate Opening for a Highly Skilled Restaurant Manager

Are you looking for a dynamic and supportive work environment where your leadership can truly make a difference? Do you thrive in a fast-paced, fun, and loving team setting that values operational excellence and guest satisfaction? If yes, this exciting opportunity at Dunkin' is perfect for you!

Join Dunkin', America's favorite all-day stop for coffee and baked goods, as a highly motivated Restaurant Manager. You will lead a talented team to deliver delicious guest experiences, develop your management skills, and contribute to a thriving brand with over 13,100 locations worldwide. Enjoy benefits like health insurance and bonus pay while working full-time on-site with a schedule that includes day shifts, 8-hour shifts, and weekend availability.

Team Leadership & Development

• Hire, train, and develop enthusiastic employees
• Communicate clear job expectations and provide constructive feedback
• Plan, monitor, and review employee performance with coaching and discipline as needed
• Create a positive and collaborative team environment that fosters strong morale and engagement

Operational Excellence & Guest Experience

• Maintain a guest-first culture ensuring friendly and efficient service
• Ensure all shifts are appropriately staffed to meet guest service goals
• Follow and enforce safety, food safety, and sanitation guidelines
• Execute brand standards and complete audits to drive continuous improvement
• Implement marketing promotions and new product rollouts with team training and sampling

Profitability & Business Acumen

• Control costs to maximize restaurant profitability
• Set and track sales goals to achieve top-line growth
• Use financial data and reports to make informed decisions and adjustments
• Identify business opportunities and apply innovative solutions

Skills & Qualifications

• Fluent in English with strong math and financial management skills
• Experience in restaurant, retail, or supervisory roles preferred
• High school diploma or equivalent required
• Must be at least 18 years old (where applicable)

Location: Dunkin' (PC# 306480)

Ready to lead a vibrant team at Dunkin' and grow your career in a delicious and rewarding environment? Apply now and become a key part of our enthusiastic and dynamic family!

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.