Restaurant Manager: Lead Service, Training & Growth

Shake Shack; Buffalo (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

Corporate discounts

Medical, dental, vision insurance

401k with company match

Paid time off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

Flexible spending accounts

Development and growth opportunities

Job summary

Shake Shack in Buffalo, NY is seeking a Restaurant Manager to lead daily restaurant operations, train and motivate team members, and drive exceptional guest experiences. You will coach staff to uphold the brand’s hospitality standards, while ensuring compliance with sanitation and safety regulations.

A strategic mindset will help promote the brand locally through events and community outreach. The role emphasizes leadership, coaching, and a results-driven approach in a fast-paced environment,

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Coaching

Guest service

Financial acumen

Flexibility

Job description

Shake Shack in Buffalo, NY is seeking a Restaurant Manager to lead daily restaurant operations, train and motivate team members, and drive exceptional guest experiences. You will coach staff to uphold the brand’s hospitality standards, while ensuring compliance with sanitation and safety regulations.

A strategic mindset will help promote the brand locally through events and community outreach. The role emphasizes leadership, coaching, and a results-driven approach in a fast-paced environment,