Restaurant Manager (Hourly)

Riot Hospitality Group; Utah; Hybrid; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a talented Restaurant Manager to join their vibrant team in Utah. This role involves supervising front-of-house operations, ensuring exceptional service, and leading a dedicated staff to create memorable guest experiences. The ideal candidate will thrive in a fast-paced environment, possess strong leadership skills, and have a passion for hospitality. Join a fun and collaborative work atmosphere where your contributions will help shape the dining experience. If you are ready to take the next step in your career and be part of an innovative hospitality group, this opportunity is perfect for you.

Benefits

Fun work environment

Medical, dental, vision insurance

Paid Sick Leave

Employee discounts

Access to events and shows

Qualifications

• 1-3 years of experience as a Restaurant Manager in a fast-paced environment.
• Strong knowledge of food and beverage service, including wines and cocktails.

Responsibilities

• Supervise front-of-house activities to ensure efficient service.
• Train and motivate staff to adhere to service standards.
• Monitor restaurant costs and implement cost-saving measures.

Skills

Customer Service

Team Leadership

Communication Skills

Organizational Skills

Multitasking

Problem Solving

Education

High School Diploma or equivalent

Tools

Restaurant POS systems

Job description

About Riot Hospitality Group

Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest.

Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry's landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Dayclub / Clubhouse, The District, and SEVEN.

Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality.

Farm & Craft Scottsdale is currently looking for a talented Restaurant Manager to join our team! This position will report to the General Manager of the location.

We're searching for a candidate who can:

1. Supervise and coordinate front-of-house activities to ensure efficient and timely service.
2. Maintain high standards of service, hospitality, and customer satisfaction by regularly inspecting dining areas, monitoring guest feedback, and addressing any issues promptly.
3. Train, mentor, and motivate front-of-house staff, ensuring they adhere to service standards, follow operating procedures, and deliver exceptional guest experiences.
4. Assist with scheduling and assigning shifts for FOH personnel, balancing workload and optimizing labor efficiency.
5. Manage reservations and seating arrangements to maximize restaurant capacity and ensure optimal guest flow.
6. Monitor and control restaurant costs by minimizing waste, implementing cost-saving measures, and conducting regular inventory audits.
7. Assist with the development and implementation of marketing and sales initiatives to drive revenue and attract new customers.
8. Maintain strict adherence to health and safety regulations, including proper food handling, storage, and sanitation practices.
9. Respond promptly and effectively to customer concerns or complaints regarding service, food quality, or overall dining experience.
10. Collaborate with kitchen staff and other departments to ensure smooth operations and excellent customer satisfaction.
11. Adhere to all brand policies, procedures, and standards.
12. Work as a team player and actively contribute to the success of the restaurant.
13. Other supportive functions as determined by the supervisor.

Minimum Requirements:

1. High School Diploma or equivalent.
2. 1-3 years of experience as a Restaurant Manager in a fast-paced, upscale dining establishment.
3. Proven track record of managing front-of-house operations, leading a team, and delivering exceptional guest experiences.
4. Strong knowledge of food and beverage service, including wine and cocktail selections.
5. Excellent communication and interpersonal skills to effectively interact with guests, staff, and management.
6. Strong organizational and time management abilities, with the ability to multitask and prioritize tasks effectively.
7. Ability to thrive in a fast-paced environment and handle pressure with a positive attitude.
8. Proficiency in using restaurant POS systems and other business software.
9. Must be fluent in English language – bilingual preferred (Spanish).
10. Must have reliable transportation.
11. Current Food Manager and Alcohol Certification (Title 4 Basic & Title 4 Management).

Benefits:

1. Fun work environment in a sweet location with an amazing and collaborative team!
2. Access to medical, dental, vision, life insurance, short-term & long-term disability, employee assistance program, and pet insurance (measurement period necessary for access to full-time benefits)
3. Paid Sick Leave
4. Employee discounts at our many venues
5. Exclusive access to events, shows, and other happenings