Restaurant Manager

The Ned City of London Sales; Washington (District of Columbia); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

Salary up to $110,000/year

Medical, Dental, Vision insurance

Complimentary meals for the team

Learning and development programs

Hotel stay discounts

401k matching

Employee assistance program

Reward and recognition initiatives

Job summary

The Ned Washington DC invites applications for a Restaurant Manager to lead the club's dining spaces, support the management team and step in when leaders are off site, shaping daily operations and the guest experience.

You will drive strategy, monitor profitability, manage labor scheduling, budgeting and monthly performance, uphold health and safety standards, recruit and develop the team, and elevate the member and guest experience through thoughtful hospitality.

Qualifications

• Leadership experience with a proven track record in hospitality.
• High standards in service, safety and audit readiness.
• Organized, detail-oriented with strong record-keeping.
• Commercial mindset to deliver financial performance and results.
• Calm under pressure and capable of leading in a fast-paced environment.
• Flexible schedule including AM, PM and holiday shifts.

Responsibilities

• Support the management team in delivering operational, commercial, experiential, and people performance.
• Drive restaurant strategy to achieve goals and a long-term brand vision.
• Monitor financial performance: labor scheduling, expenses, forecasting and budgeting.
• Ensure exceptional service and accountability via the restaurant balanced scorecard.
• Maintain health and safety compliance and labor relations.
• Lead recruitment, development and performance conversations; onboard new starters.

Skills

Leadership

People management

Guest experience

Commercial mindset

Organization

Flexibility

Job description

The Ned’s Club DC offers a variety of spaces for eating, drinking and entertaining, each offering signature dishes and a selection of cocktails and drinks from around the world. As Restaurant Manager you will support your management team in the leadership of one of our venues, taking the reins whenever they aren’t on site and partnering on all elements of running a successful business.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Restaurant Manager

Who we are…

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like‑minded individuals to meet, work and have a good time. Seven years after launching The Ned London in 2017, we are proud to have opened a Ned’s Club in the US capital, our fourth and newest location.

The Property…

Ned’s Club Washington DC is a members’ club set over three floors of a neoclassical style building situated within President’s Park at 734 15th Street NW.

The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12‑storey building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch.

The Club has a Rooftop Terrace and Loft Restaurant with views overlooking the White House, US Treasury and Washington Monument, plus a Founder’s Dining Room, The Library, Drawing Room, Gallery and Conservatory. On level nine, there is a self‑contained floor of private event spaces.

As an Restaurant Manager and a key part of the management team, you will:

• Support your management team in delivering all operational, commercial, experiential, and people performance
• You’ll contribute to and drive the restaurant strategy to achieve our goals and build a long‑term vision for the brand
• Closely monitor financial performance, you’ll provide direction and make decisions where needed to protect and drive profitability, including labor scheduling, expense control, sales forecasting, annual budgeting process and month end performance analysis
• Our customer and member experience are central to success, and you’ll be obsessive about any detail that has the potential to make or break this
• You’re accountable for ensuring the whole team delivers exceptional service and equally, you’ll hold them to account for performance as measured on the restaurant balanced scorecard
• As an accountable person for health and safety and labor relations, you’ll ensure that all regulatory compliance is maintained
• Support with all people leadership tasks - including team recruitment, development and performance chats, onboarding new starters - this is a great role for a growing manager who wants to build their people management skillset
• Bring your creative hospitality that will elevate our member and guest experience.

What you can bring to the role:

• Previous leadership experience with a proven track record of delivering outstanding food, guest experiences, and people management
• Our customers and guests expect the best, so high standards are essential
• An organized and detailed manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standards
• A commercial mindset is non‑negotiable in all our leaders as you will be supporting in delivering excellent financial performance and results
• Our operation can be a high‑pressure environment, but you’ll be the steady presence that our team look to, so a calm demeanor and a genuine passion for providing guests with an exceptional experience every time is essential
• Have the ability to be flexible with your schedule, to include Am, PM and holiday shifts- we believe in balancing your needs and our guests

What The Ned can give you:

• Salary of up to $110,000/year
• Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance
• Complimentary meals in our friendly team restaurant when the Club opens
• Exciting learning and development programs to help progress your career
• Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays
• Paid time off
• 401k matching
• Employee assistance program - advice and support
• Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion program is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to work in the US to be considered for this role.

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