Restaurant Manager

Dunkin'; Village of Dobbs Ferry (NY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

PTO

Employee discount

Free Food

Job summary

Dunkin' in New York is seeking a Restaurant Manager to lead our Dunkin' Team, delivering great guest experiences, operational excellence, and profitable top-line sales while upholding brand standards and local laws.

You will hire and train staff, manage shifts, ensure safety, execute promotions, and foster a guest-first culture. The role demands strong leadership, communication, and hands-on supervision.

Qualifications

• Experience in restaurant, retail, or supervisory roles.
• Must be at least 18 years old and have a High School diploma or equivalent.
• Must have a valid driver’s license or reliable transportation.

Responsibilities

• Hire, train and develop employees.
• Communicate job expectations to employees.
• Plan, monitor, appraise and review employees’ job performance.
• Provide coaching and feedback; discipline when appropriate.
• Create and maintain a guest first culture in the restaurant.
• Ensure all shifts are appropriately staffed to achieve guest service goals.
• Maintain safe, secure, and healthy environment by following safety, food safety, and sanitation guidelines; comply with laws.
• Execute in-restaurant marketing promotions and new product roll-outs including team training, marketing and sampling.

Skills

Leadership

Team supervision

Customer service

Fluent in English

Education

High School diploma or equivalent

Job description

We are looking for a Restaurant Manager to help manage our Dunkin' Team!

A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ Donuts standards, franchisee standards and in compliance with all applicable laws.

Benefits

• PTO
• Employee discount
• Free Food

Responsibilities

Team Environment:

• Hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Provide coaching and feedback; disciplines when appropriate

Operational Excellence:

• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed

Profitability:

• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling

Skills and Qualifications

• Fluent in English
• Driver License/Reliable Transportation
• Restaurant, retail, or supervisory experience
• At least 18 years of age (where applicable)
• High School diploma, or equivalent

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.