Restaurant Manager

BBQ Holdings, Inc.; Troy (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Restaurant Manager to oversee daily operations and ensure exceptional customer experiences. In this role, you will manage food preparation, compliance with health standards, and inventory, while also leading a team to deliver outstanding service. Your strong leadership and organizational skills will be essential in maintaining high standards and resolving customer issues. If you are passionate about the restaurant industry and ready to take on a challenging yet rewarding position, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required.
• Previous restaurant experience required, management experience preferred.

Responsibilities

• Oversees food preparation and compliance with health standards.
• Handles customer complaints and ensures satisfaction.
• Manages inventory and prepares operations reports.

Skills

Supervisory Skills

Leadership Skills

Customer Service

Time Management

Organizational Skills

Food Safety Guidelines

Microsoft Office Suite

Education

High School Diploma or Equivalent

Job description

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Position Summary

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

Primary Accountabilities

1. Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
2. Ensures customer satisfaction with all aspects of the restaurant and dining experience.
3. Handles customer complaints, resolving issues in a diplomatic and courteous manner.
4. Ensures compliance with alcoholic beverage regulations.
5. Estimates food and beverage costs.
6. Manages inventory and purchases food and supplies.
7. Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
8. Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
9. Collaborates with chefs to develop appetizing menus.
10. Maintains sales records and tracks cash receipts.
11. Prepares and submits operations reports and other documentation requested by the regional manager.
12. Performs other duties as assigned.

Knowledge, Skills, & Abilities

1. Education/Certifications: High school diploma or equivalent required.
2. Experience: Previous restaurant experience required, management experience preferred.
3. Skills/Competencies: Strong supervisory and leadership skills, excellent interpersonal skills with a focus on customer service, excellent time management skills, organizational skills, familiarity with food handling and safety guidelines, proficiency with Microsoft Office Suite, flexibility to work at least 50 hours per week.

Physical Requirements

Employees frequently move throughout the workplace, sit, handle objects, reach, balance, and verbally communicate. Occasionally, lifting/moving up to 50 pounds is required. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.

This description is a general outline and not exhaustive. Management may amend responsibilities as needed. It is not a contract or guarantee of employment, nor does it alter the "at-will" employment relationship.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants