Restaurant Manager

Cooper's Hawk Winery; Tampa (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Dining discounts (50% dining/carryout)

Retail wine discounts (40%)

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Paid time off

Wellness program

Employee assistance program

Annual conference

Job summary

Cooper’s Hawk Winery in Tampa, FL seeks a Restaurant Manager/Brand Ambassador to lead daily operations of a high-volume full-service restaurant with a wine club program. You’ll supervise food runners, hosts, porters, and bar staff, coach team members, and partner with the General Manager to deliver exceptional guest service and drive Wine Club growth.

You’ll ensure smooth kitchen-front of house collaboration, uphold policies, manage schedules, and build a respectful, energetic work environment

Qualifications

• 1–2 years of supervisory experience in a full-service restaurant.
• Scratch kitchen experience preferred.
• Excellent verbal and written communication skills.
• Is results-driven; able to coach team to hit restaurant targets (e.g. Wine Club growth).
• Ability to read, understand and communicate in English.

Responsibilities

• Oversee 1–2 departments including food runners, host, porters and/or bar.
• Adhere to policies and manage assigned operating systems.
• Ensure collaboration between kitchen and front of house operations.
• Represent company values and create a respectful and cohesive work environment.
• Manage people by participating in hourly Team Member hiring.
• Training and verifying team members adhere to Cooper’s Hawk standards.
• Maintaining and updating weekly schedules.
• Lead community and department meetings and coach Team Members.
• Maximize financial and operational results and conduct weekly inventory.
• Build and maintain Wine Club Community and train FOH for Wine Club outreach.
• Operate POS, scheduling software, inventory software and Microsoft Office.

Skills

Supervisory experience

Leadership

Coaching

Excellent communication

Financial acumen

English proficiency

Microsoft Office

Tools

Microsoft Office Suite

Job description

As a Restaurant Manager, you’ll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll be responsible executing exceptional operations during shift execution, from the food we serve from our scratch kitchen to the Guest service we provide in our restaurant. You’ll provide Management and Hourly Team Members with leadership and development, while partnering closely with the General Manager to achieve restaurant goals and build the Wine Club Community by educating our guests and inviting them to join.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• 401(k) with Company Match
• Supplemental Health Coverage (Voluntary Accident, Hospital Indemnity and Critical Illness)
• Health & Flexible Savings Accounts- Health and Dependent Care
• Long-Term Disability; Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Team Member Rewards, Tenure Recognition and Referral Bonuses
• Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers
• Annual Destination Conference for General Managers and Executive Kitchen Managers
• Career Development Opportunities

What You'll Do

• Oversee 1-2 departments including food runners, host, porters and/or bar
• Adhere to policies and manage assigned operating systems
• Ensure collaboration between kitchen and front of house operations
• Represent company values and create a respectful and cohesive work environment
• Manage people by:
  • Participating in hourly Team Member hiring
  • Training and verifying team members adhere to Cooper’s Hawk Winery & Restaurants standards
  • Maintaining and updating weekly schedules
• Lead Community and/or department meetings and coach Team Members
• Be responsible for maximizing financial and operational results and conducting weekly inventory for assigned departments
• Build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join
• Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite
• Maintain a safe, secure and healthy work environment and food safety
• Maintains a professional image by adhering to guidelines listed in the Team Member Handbook
• Other duties as assigned

What You’ll Need

• 1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.
• Minimum age requirement of 21 years
• Excellent verbal and written communication skills
• Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
• Ability to read, understand and communicate in English
• Demonstrates financial acumen
• Proficient in Microsoft Office Suite
• Preferred certifications include ServSafe and state/local licensing requirements
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift
• Must have the ability to work 50-60 hours per week
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.