Restaurant Manager

Cooper's Hawk Winery and Restaurants; Surprise (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Dining/Carryout discount

Retail wine discount

Monthly wine tasting for two

Health & wellness benefits

401(k) with company match

Paid parental leave

Paid time off

Team member rewards

Job summary

Cooper's Hawk Winery and Restaurants in Surprise, AZ seeks a Restaurant Manager to lead a high-volume, scratch-kitchen operation with a retail market, tasting room, and Wine Club program. You’ll grow and inspire a team, deliver hospitality excellence, and help expand the Wine Club community.

You will hire, train, and schedule hourly staff while maintaining policies, inventory, and department financials. Collaboration with kitchen and FOH, plus weekend/holiday flexibility, are required.

Qualifications

• 1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.
• Minimum age of 21 years
• Excellent verbal and written communication skills
• Results-driven with ability to coach team to hit targets (Wine Club growth)
• Ability to read, understand and communicate in English
• Demonstrates financial acumen
• Proficient in Microsoft Office Suite
• Preferred ServSafe and state/local licensing requirements
• Must lift up to 40 lbs and stand up to 10 hours
• Ability to work 50-60 hours per week; flexible shifts including weekends/holidays

Responsibilities

• Lead 1-2 department areas with confidence
• Foster professional image and uphold Cooper's Hawk standards
• Use POS, scheduling, inventory, and office tools to stay organized
• Conduct weekly inventory and manage department-level financial performance
• Hire, train, and schedule hourly team members
• Ensure policies and operating systems are followed
• Maintain a safe, secure, and healthy work environment
• Partner with General Manager to achieve restaurant goals
• Coach and develop team for smooth shift execution
• Foster collaboration between kitchen and front-of-house
• Lead department and community meetings

Skills

Supervisory experience

Verbal & written communication

Financial acumen

Proficient in MS Office

English proficiency

Tools

POS systems

Scheduling software

Inventory software

Microsoft Office

Job description

A Restaurant Manager at Cooper's Hawk helps manage the complexities of running a high-volume, scratch kitchen, full-service restaurant, complete with a retail market, tasting room and Wine Club program. You'll do more than just manage a shift — you’ll grow and inspire a team, deliver uncompromising hospitality to our guests and help grow a vibrant wine club community. By adhering to high standards and adding a touch of color, you'll turn moments into lasting memories.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount
• 401(k) with Company Match
• Health & Flexible Savings Accounts- Health and Dependent Care
• Long-Term Disability; Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Paid Time Off
• Access to Team Member Relief Program
• Wellness and Mental Health Support
• "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Team Member Rewards, Milestone Recognition and Referral Bonuses
• Career Development Opportunities

How You Will Succeed

• Lead 1-2 department areas with confidence
• Maintain a professional image and uphold Cooper's Hawk standards
• Use tools like POS systems, scheduling and inventory software, and Microsoft Office to stay organized
• Conduct weekly inventory and manage department-level financial performance

Own What You See

• Hire, train, and schedule hourly Team Members
• Ensure policies and operating systems are followed
• Maintain a safe, secure, and healthy work environment
• Take initiative to solve problems and improve operations

Stay in Sync

• Foster strong collaboration between kitchen and front-of-house teams
• Lead department and Community meetings
• Coach and develop Team Members to ensure smooth shift execution
• Partner with the General Manager to achieve restaurant goals

Make It Personal

• Represent Cooper's Hawk values and create a respectful, inclusive work culture
• Support your team with the tools and training they need to succeed
• Provide personalized service that makes every guest special

Add a Touch

• Build and grow our Wine Club Community by educating guests and inviting them to join
• Empower your team to create special experiences that keep guests coming back
• Celebrate wins, big and small, with your team and your guests

What You Will Bring

• Must represent Cooper's Hawk values
• 1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.
• Minimum age requirement of 21 years
• Excellent verbal and written communication skills
• Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
• Ability to read, understand and communicate in English
• Demonstrates financial acumen
• Proficient in Microsoft Office Suite
• Preferred certifications include ServSafe and state/local licensing requirements
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift
• Must have the ability to work 50-60 hours per week
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays

Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk.

Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.