Restaurant Manager

Rosewood Hotel Group; Santa Fe (NM); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision and retirement benefits

Paid holidays

Global talent development opportunities

Job summary

Rosewood Hotel Group in Santa Fe, New Mexico is looking for a Restaurant Manager to oversee daily operations and enhance guest satisfaction. The ideal candidate will have strong leadership skills to manage a team, analyze feedback, and implement marketing strategies for the restaurant.

Requirements include a valid Food Handler Certification, Alcohol Server Permit, and at least one year of management experience. A Hotel Management or Business Degree is preferred. This position offers competitive benefits and opportunities for growth.

Qualifications

• Minimum of one-year management experience in a luxury hotel or independent restaurant.
• In-depth food and beverage product knowledge.
• Understanding of LQA/Forbes standards.

Responsibilities

• Manage daily operations of the restaurant.
• Provide mentoring and coaching to team members.
• Analyze guest feedback and satisfaction.

Skills

Food Handler Certification

Alcohol Server Permit

Conflict Management

Guest Service Skills

Restaurant Management Software

Education

Hotel Management or Business Degree

Tools

OpenTable

InfoGenesis

Job description

We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

The Restaurant Manager is responsible for managing the daily operations of our restaurant, development, and performance management of employees, ensuring that guests are satisfied with their dining experience, and that brand clarity and integrity are always maintained.

Requirements

• Must have valid/current Food Handler Certification.
• Must have valid/current Alcohol Server Permit.

Responsibilities

• Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.
• Provides mentoring, coaching, training, and regular feedback to improve team member performance.
• Analyses guest feedback and satisfaction and identifies ways to deliver Relationship Hospitality, exceeding expectations.
• Participates in and maintains the marketing of food and beverage marketing programs and promotions for the Restaurant and Bar by working collaboratively with the Director of Operations.
• Manage daily reservations and guests’ special requests.
• Plans and oversees menu changes/updates and enhancements as appropriate.
• Scheduling and payroll.
• Manages day-to-day expenses and drives revenue opportunities.
• Educates and trains all team members in compliance with Forbes, LQA and Rosewood Brand and operating standards.
• Supports and assists where required all Food and Beverage Operations.

Qualifications

• Minimum of one-year management experience in a luxury hotel or independent restaurant in a similar position.
• Knowledge of Restaurant and Bar operations.
• In-depth food and beverage product knowledge.
• Understanding of LQA/Forbes standards.
• Familiarity with restaurant management software, OpenTable and InfoGenesis.
• Guest service skills including conflict management and service recovery.
• Hotel Management or Business Degree preferred.
• Availability to work within opening hours (e.g., evenings, holidays, weekends).

Competitive Benefits

• Medical, dental, vision and retirement benefits.
• Paid holidays.
• We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.

Compensation

Compensation: $70,000.00 to $80,000.00 annually