Restaurant Manager

The Bellevue Hotel; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hotel is seeking a Restaurant Manager responsible for overseeing F&B operations, ensuring high-quality service, and maintaining profitability. This role requires strong leadership, problem-solving skills, and knowledge of health regulations. The manager will also handle staff training and compliance with liquor laws. Join a dynamic team and contribute to guest satisfaction in a vibrant hospitality environment.

Qualifications

• Knowledge of F&B preparation techniques, health regulations, and liquor laws.
• Ability to work long hours and stand for extended periods.

Responsibilities

• Oversee all aspects of daily outlet operations.
• Ensure compliance with local liquor laws and health regulations.
• Conduct staff performance reviews and training.

Skills

Customer Service

Team Management

Problem Solving

Education

3 years of progressive experience in a hotel

Job description

Compensation Type: Yearly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. The company’s portfolio of global properties represents an aggregate asset value exceeding $20 billion and generates over $5 billion in revenue. Highgate provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. The company also develops bespoke hotel brands and utilizes industry-leading proprietary revenue management tools to optimize performance and maximize asset value. With an executive team comprising some of the industry's most experienced hotel management leaders, Highgate is a trusted partner for top ownership groups and major hotel brands. The company maintains corporate offices in London, New York, Dallas, and Seattle.

Location Overview

The Restaurant Manager is responsible for coordinating, supervising, and directing all aspects of the F&B outlet’s operations. The role involves maintaining profitability, high-quality products, and service levels. The manager is expected to promote business ideas, reduce employee turnover, manage revenue and payroll budgets, and meet productivity goals while ensuring consistent quality.

Responsibilities

1. Ensure employees are attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
2. Oversee all aspects of daily outlet operations.
3. Supervise outlet personnel.
4. Respond promptly to guest complaints.
5. Coordinate and monitor all phases of Loss Prevention in the outlet.
6. Prepare and submit reports timely, including wage progress, payroll, revenue, employee schedules, and quarterly action plans.
7. Monitor service quality in F&B outlets.
8. Assist in menu planning and preparation.
9. Ensure compliance with local liquor laws, health, and sanitation regulations.
10. Follow SOPs across all outlets.
11. Manage requisition procedures.
12. Be visible on the floor and assist staff during meal periods.
13. Conduct staff performance reviews per Highgate standards.
14. Implement and monitor corporate promotions in the outlet.
15. Train employees on SOPs and technical tasks.
16. Participate in departmental and hotel training sessions.
17. Interview candidates for front-of-house F&B positions and adhere to hiring standards.
18. Complete tip reporting accurately.
19. Ensure overall guest satisfaction.
20. Hold staff accountable to standards, and discipline or recognize as appropriate.

Qualifications

1. Preferred 3 years of progressive experience in a hotel or related field.
2. Knowledge of F&B preparation techniques, health regulations, and liquor laws.
3. Ability to work long hours when required.
4. Must be able to stand for extended periods.
5. Flexible scheduling to accommodate operational needs.
6. Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently.
7. Previous payroll experience is preferred.