Restaurant Manager

Ontario Trillium Foundation; Metairie (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Quarterly bonuses

Annual performance-based wage review

Comprehensive benefits program

Job summary

Buffalo Wild Wings is looking for a Manager to oversee daily operations in Metairie, Louisiana. The successful candidate will lead the Hospitality and FOH teams, ensuring excellent service delivery while maintaining high standards for food safety and employee development. Ideal applicants should have previous restaurant management experience, strong leadership skills, and the desire to engage and train their team. Enjoy benefits like quarterly bonuses and a dynamic work environment where fun meets professionalism.

Qualifications

• 2 years of restaurant experience is preferred.
• 1 year of previous management experience is a strong advantage.
• ServSafe Food Protection Manager Certificate and Louisiana Responsible Vendor Card required.

Responsibilities

• Oversee the Hospitality/Take-Out/Delivery Team's performance.
• Ensure FOH operations run smoothly focusing on guest satisfaction.
• Oversee kitchen operations ensuring food safety and sanitation.

Skills

Leadership skills

Extensive food and beverage knowledge

Team training and development

Customer engagement

Education

High school graduate or similar

Bachelor's degree

Tools

Restaurant management software

Job description

Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast‑paced. We’re at the top of our game – and we want to keep it that way. So, we’re constantly upping the ante, providing the ultimate experience for our fans. And, of course, it’s our people that bring that experience to life.

GAME DAY

Our Managers are on the front line, operating our sports bars on a day to day basis.

As a Service/To-Go Manager, you'll be responsible for overseeing the Hospitality/Take-Out/Delivery Team Member execution and overall performance. It will be up to you to make sure that operations are running smoothly while providing the ultimate experience for our sports fans. You’ll also be responsible for ensuring our team is fully staffed with All Pros and that we are constantly helping our team get better through on‑going training and development.

As a Service/Dine‑In Manager, you'll be responsible for overseeing Front of House (FOH) operations and will directly oversee all Servers and Bartenders. It will be up to you to make sure that FOH operations are running smoothly while providing the ultimate experience for our sports fans, focusing on Guest Engagement and satisfaction. If that weren't cool enough, you'll also ensure that we have a game plan to address any and all opportunities to strengthen our bottom line.

As a Kitchen Manager, you'll be responsible for overseeing the kitchen. Why do we call it Heart of House (HOH)? Our kitchen is the heart of our restaurants, this is where most of the magic happens. You’ll be responsible for the execution and performance of the HOH. You'll also be responsible for ensuring that we are meeting all food safety and sanitation standards, that all of our equipment is in great shape, and that we are clean, clean, clean!

WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE

• You know the business. You have general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.
• You have the education and experience. You’re a high school graduate or similar and possess proper food handlers and alcohol dispensing certifications (if required by law). Extra points if you bring a bachelor's degree, have 2 years of restaurant experience and/or 1 year of previous management experience.
• You're Team focused. You have a passion for training and developing your Team.

BRAG FACTOR

• You'll be working for the hottest brand around and have tons of fun doing it. As a Manager, you'll be eligible for quarterly bonuses, an annual performance based wage review and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our managers. From learning and development to career progression - we've got it covered. Did we mention that you'll never miss a sporting event ever again?

• Previous experience as a restaurant manager
• Extensive food and beverage knowledge, and the ability to remember and recall ingredients and dishes to inform customers and wait staff
• Great leadership skills
• Familiarity with restaurant management software
• Demonstrated ability to coordinate a staff
• ServSafe Food Protection Manager Certificate
• Louisiana Responsible Vendor Card